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This section is a mess (imho) - just a dumping ground of incidents. It needs some coherence? Springnuts (talk) 20:54, 2 January 2016 (UTC)

Incident

Hello, I largely expanded the incident section. But I eventually felt it's irrelevant. Punctual failure occur in every industry, and are countless. Use one third of the article for a such punctual incident + Airbnb's marketing answer is simply not relevant. -> content removed, one sentence kept in the #Business model section since they modified their service accordingly (diff). Yug (talk) 09:39, 4 August 2011 (UTC)

Extended content
;Incidents

In late June 2011, a user who had rented her house for a week came back to find it in burglarized, private documents messed up, locked cash and credit cards stolen, items and clothes vandalized and thoroughly trashed by the host, missing an indeterminable amount of valuables.[1] Airbnb was criticized for failing to provide thorough screening of renters, the unavailability of the customer support line, and improvements for the company processes were requested.[1] The incident story quickly spread virally, with some exaggerations, until Airbnb CEO phoned, advising the blogger to close the blog or not post publicly to continue to manage the incident more privately, raising the spectrum of a cover up.[1] Chesky officially stated that Airbnb had assisted in finding the culprit, and would help the user both financially, as well as in finding a new place to live.[when?] AirBnB also announced an offering $50,000 in property insurance for landlords, a 24-hour customer-service hotline, and an in-house team devoted to investigating suspicious activity. [2]

As of August 2, the police have a 19-year old suspect in custody. [3]

References

  1. ^ a b c Ejroundtheworld. "Airbnb incident blog posts".
  2. ^ Chesky, Brian. "Guarantee". {{cite web}}: Missing or empty |url= (help); Text "http://blog.airbnb.com/our-commitment-to-trust-and-safety" ignored (help)
  3. ^ {{cite web|last=||url=http://www.sfexaminer.com/local/2011/08/couch-surfer-may-be-tied-robbery#ixzz1TwNitszC
I think the incidents should be in there with full detail, it has had significant coverage in the press. NCSS (talk) 22:35, 8 September 2011 (UTC)
We don't have to go into extensive detail, but this incident was whittled down to a 5 word sentence. That isn't adequate. The incident was a big deal in the company's history and was covered by a ton of big news outlets. I added back what I think its a fair, well sourced depiction. We could always add way more, but as people said, every incident isn't worthy of mention, but this one certainly is Mreasons (talk) 02:33, 23 January 2013 (UTC)

Just visited Airbnb. The host insurance offered is actually $1,000 not $50,000?! — Preceding unsigned comment added by 92.251.33.169 (talk) 15:11, 29 November 2012 (UTC)

Agree with Mreasons. I took down the flag. I wonder if they have employees editing the page?NCSS (talk) 23:19, 2 April 2013 (UTC)

What is a "black orgy" ? If this is simply an orgy, why is it "black" ? valereee (talk) 15:40, 10 April 2014 (UTC)

Incidents and renters' security

I removed this section with hopes of discussing a possible solution. The section, before I removed it, covered far too many "incidents' that didn't particularly seem noteworthy, though most were covered in reliable sources. Let's discuss either 1.) condensing the overwhelming section or 2.) creating a new page covering the incidents. Seems to me like users are just adding to the already lengthy list of incidents any time it is covered in the news. Meatsgains (talk) 01:13, 9 April 2016 (UTC)

Agreed that the section is lengthy and in need of revision, but you initiate discussion on the talk page before you delete, not after. Bangabandhu (talk) 05:36, 9 April 2016 (UTC)
@Bangabandhu: I was being bold - WP:BRD. So are you suggesting it be restored but as a shorter section? Meatsgains (talk) 17:33, 9 April 2016 (UTC)
Yes, I think restoring it is important and then pruning it down to something more manageable. Some of the text describing the incidents are unnecessary and can be streamlined; readers can click on the references if they want to read more about any of them. I don't think a separate entry is required. Bangabandhu (talk) 23:33, 10 April 2016 (UTC)
I'll trim down and restore the section piece by piece. Let me know what you think. Meatsgains (talk) 01:25, 12 April 2016 (UTC)

Israeli settlements

I recently removed the "Offering accommodation in Israeli settlements in occupied Palestinian territories" subsection that Loranchet added. This is now my second time removing the subsection. I understand the content is sourced but would like to get feedback from others on whether it holds enough weight for inclusion, let alone its own subsection. 03:22, 14 January 2016 (UTC)

I think it belongs. If AirBnB had issues operating in say, North Korea, or when it opened its first listings in Cuba these would merit inclusion too. There's a risk that this will create an overly long and unweildy article, but I think that's more of an issue with the renter's security section Bangabandhu (talk) 03:45, 14 January 2016 (UTC)
And that is exactly what I was trying to avoid - an overwhelming list of subsections covering "disputes" the company has and will be involved in. Currently, the Criticism and controversies' section has 11 subsections... Would you be in favor of removing the heading and restoring the information to the Incidents and renters' security subsection rather having a stand alone subsection? Meatsgains (talk) 03:58, 14 January 2016 (UTC)
Heading is unimportant. No objections to what you're suggesting, though I think a new section for AirBnB operations in different parts of the world might break up that very long section. Bangabandhu (talk) 14:32, 14 January 2016 (UTC)
Would a new Operations section covering Airbnb's locations also include information that isn't "Criticism" or "Controversy"? Meatsgains (talk) 18:05, 14 January 2016 (UTC)
Similar content has been restored to the page. I've trimmed the section to avoid WP:UNDUE and WP:EDITWARRING. To the IP who continues to restore the information, please discuss before adding it again. Meatsgains (talk) 01:59, 1 June 2016 (UTC)

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Missing a verb in "Enforcement response"

In the "Enforcement response" paragraph, there is a verb missing:

"...In July 2016, former Attorney General Eric Holder was hired to help an anti-discrimination policy for Airbnb.[148]"

I'd edit this, but I'm not sure of the original author's intent. From the context, I think he meant, "to help prepare", "to help draft", but maybe he meant something else altogether.

Best regards, TheBaron0530 (talk) 18:52, 18 November 2016 (UTC)theBaron0530

 Done I've added "craft" per the source. Meatsgains (talk) 00:36, 19 November 2016 (UTC)

How is it "peer to peer"?

Is it "peer to peer" in the same technical sense of the "computer networks" peer-to-peer article, or just a manner of saying that the clients of the service deal with one another directly, with an "automated" intermediary service? To me it seems that the closest thing to an analogy with computer P2P network would be to say it's literally an "analog peer to peer sharing of resources", so, it's not that the software in your device that is doing the typical P2P stuff, but rather it's just the protocol for the "analog sharing". But so would be paper or more static classifieds "P2P", then. — Preceding unsigned comment added by 201.68.96.29 (talk) 04:21, 7 December 2016 (UTC)