Talk:DoorDash

Edits from Dream Focus

I have no interest in creating an edit war, but your edits are imbecilic. If you were going to add consumer complaints to every page on Wikipedia you would be wasting your time and not doing anything useful. Also, deleting relevant competitors is also stupid. This is not a business page, as you suggested in your edit justification. --99.65.246.217 (talk) 01:32, 19 January 2019 (UTC)
- Please go vandalize Postmates, Uber, and all the others, while you have some free time.

I referenced reliable sources for all of the content I added. And this is an article for a business. Other articles show any lawsuits and complaints against them, and the Better Business Bureau is quoted in quite a lot of Wikipedia articles for businesses. Dream Focus 03:27, 19 January 2019 (UTC)

I did not re-insert your deletion of the mention of UberEATS, etc, but (while I am aware the article is for a business) WP is not a business-promotion venue [or a business-destruction venue, for that matter..). So then it would be reasonable to include things like competitors and the like. There are guideline pages about this in WP somewhere but I don't really feel like digging them up. --99.65.246.217 (talk) 06:22, 19 January 2019 (UTC)

This, for a start https://en.wikipedia.org/wiki/Wikipedia:What_Wikipedia_is_not — Preceding unsigned comment added by 99.65.246.217 (talk) 06:24, 19 January 2019 (UTC)

Articles for businesses don't list their competition like that. There is no reason to do that. Dream Focus 16:21, 19 January 2019 (UTC)

I saw this listed at Third Opinion. I'm not "taking" that listing to offer a 3O because I'm sure that as long as Dream Focus and I have been around the wiki that we've bumped into one another somewhere. I don't have any recollection of any particular interaction, but since there might be one lurking in my subconscious I'm just going to offer these comments as another editor (rather than as a 3O-giver who asserts their neutrality by issuing an opinion under that project). It appears to me that the weight of opinion at Reliable Sources Noticeboard is that BBB is not a sufficiently reliable source for the kind of assertion proposed here. See:

• Wikipedia:Reliable_sources/Noticeboard/Archive_127#Better_Business_Bureau
• Wikipedia:Reliable_sources/Noticeboard/Archive_130#Network_Marketing_Insider
• Wikipedia:Reliable_sources/Noticeboard/Archive_133#Better_Business_Bureau

Dream Focus may well be right that it's used in other articles, but that doesn't mean that it should be in those other articles, see WP:OTHERSTUFF. If the previous questions at RSN haven't resolved this, perhaps a new filing there would resolve this matter. Regards, TransporterMan (TALK) 18:00, 19 January 2019 (UTC)

[Also coming from 3O]. I think the main issue is WP:WEIGHT here. I'm iffy on whether BBB assessments should be included in general, but there is some support for that in the links TransporterMan posted above. What I have a particularly hard time with is creating a new section just for those complaints. I think they could be the basis for an added sentence to an existing criticism section, but being the only content in such a section is undue weight. Of course, if the BBB assessment has itself received coverage in secondary sources, that's another matter. As an aside, the start of this section is completely inappropriate. IP/OP, it is a central policy of Wikipedia to assume good faith and engage other editors with civility. Saying "your edits are imbecilic" and characterizing it as "vandalism" is completely inappropriate. — Rhododendrites ^talk \\ 17:13, 20 January 2019 (UTC)

WP:UPE

@Blablubbs: I saw you added a UPE tag to this a little while ago. Do you know which editors were involved? That might give us some info about what problematic content to remove. AleatoryPonderings (???) (!!!) 19:04, 9 December 2020 (UTC)

AleatoryPonderings, I can – sorry for being relatively nonspecific in my edit summary, I made a huge tagging run (70 pages and counting) and couldn't document each one specifically. The editors that I know for a fact belong to UPE farms are

• Zachaboi (talk · contribs)
• QuibbleCod (talk · contribs)
• Hazelsletterings (talk · contribs)
• Balle010 (talk · contribs)
• Draconinae (talk · contribs)
• JP Miller1 (talk · contribs)
• ElTaco49 (talk · contribs)
• BrookeCook (talk · contribs)

There are a number of stale, unblocked accounts that I am confident are UPE:

• Imaginemangoes (talk · contribs)
• R.Vaish (talk · contribs)
• Pampzopedia (talk · contribs) (page creator).

There are also a couple of SPAs (and some accounts I'm not listing for other reasons), but they haven't made any big additions. Not all these edits were necessarily made for pay (or are inherently problematic), but they should definitely be scrutinised. Thanks for doing this. Blablubbs|talk 19:39, 9 December 2020 (UTC)

Suggested changes to article framework

Hello! My name is Abby and I'm here on Wikipedia on behalf of my employer, DoorDash, to propose some article improvements for editors to consider. First, I'd like to identify an issue with the article's framework: Currently, there's a section for History, followed by a section for Demographics with a subsection about acquisitions. This is confusing because acquisitions are not related to demographics. I propose making Acquisitions a standalone section or a subsection of History.

Also, the Demographics section has just two sentences (without the Acquisitions subsection). I propose changing the name of this section to Dashers and moving the following content down to this section: "In April 2020, during the COVID-19 pandemic, DoorDash announced it had "stockpiled tens of thousands of gloves and bottles of hand sanitizer" and was offering them to delivery drivers for free. The company also said it had changed the default drop-off option to contactless delivery. That month, DoorDash became the fastest growing food delivery service."

I will be proposing some additional content to bring the Dashers section up to date, but before doing so, I want to make sure this standalone section seems reasonable to editors. The purpose of this request is to separate text about Dashers from text about the company as a whole.

If editors agree with these changes, can you please update the article on my behalf? I will not be editing the page on my own because of my conflict of interest. @Afus199620: I am bringing this request to your attention, since you assisted with my request on the Tony Xu article's talk page. Thanks for your consideration! AH at DoorDash (talk) 21:33, 5 October 2021 (UTC)

I did the framework change, but I oppose the other ones: "Dasher name" - explained in my edit summary, and I oppose the move of "In April 2020, during the COVID-19 pandemic...." sentence because that relates more to the whole company, as does "...default drop-off option .... fastest growing food delivery service." ---Avatar317^(talk) 21:55, 6 October 2021 (UTC)

I agree with Avatar317. Alice Jason (talk) 00:52, 12 November 2021 (UTC)

International markets and service offerings

@Avatar317: Thanks for reviewing the above request. For this request, I'd like to propose adding mention of the company's expansion into international markets and additional service offerings to the "History" section. I propose the following text:

DoorDash began expanding into international markets in 2015, launching in Toronto, Canada. The company started operating in markets outside North America in 2019, officially launching in Melbourne, Australia, in September and later expanding further into the country. In June 2021, the company expanded its market presence again, launching services in Sendai, Japan. DoorDash delivered its two billionth order in August, nine months after reaching one billion orders filled.

The company also began expanding its service offerings in 2020, adding grocery delivery initially in California and the Midwest in August 2020. DoorDash expanded the service offerings in 2021 to include DoubleDash, which allows for orders from multiple merchants, and alcohol delivery in 20 U.S. states, the District of Columbia, Canada, and Australia.

References

Thanks again for reviewing and updating the article appropriately. I believe prose is preferred over bullet points on Wikipedia, so I might also suggest removing the bullet points in the Acquisitions section. The complete sentences mention the company names, so also listing the company names via bullet points does not seem necessary. Thanks for your consideration, AH at DoorDash (talk) 15:01, 20 October 2021 (UTC)

 Done Adding these under a new subheader Markets. However, not adding "DoorDash delivered its two billionth order in August, nine months after reaching one billion orders filled." This seems promotional and doesn't fit under markets. Alice Jason (talk)

Number of employees

Hello! Currently the infobox says DoorDash has 3,886 employees, which is outdated. This public disclosure and ''Business Insider'' both confirm DoorDash has over 6,000 employees, as of 2021. Does someone mind updating the employee count in the infobox for me? Thank you! AH at DoorDash (talk) 23:54, 5 November 2021 (UTC)

 Done This is done. Alice Jason (talk) 01:06, 12 November 2021 (UTC)

Social impact

@Alice Jason: Thank you for reviewing both of the requests above and for updating the Wikipedia article!

I'd like to submit another request with sourced claims about the company's social impact and partnerships:

In 2018, DoorDash launched Project DASH, a partnership with local food security organizations to deliver donations to those in need. By August 2019, the program had expanded to 25 cities in the United States and Canada and had delivered more than one million pounds of food. As of September 2021, Project DASH operated in more than 900 cities and had delivered more than 15 million meals.

DoorDash partnered with the National Urban League in 2020 as part of its Main Street Strong program, which included a pledge of $200 million over five years to support restaurants during the coronavirus pandemic. The partnership with the NUL includes $12 million in funding to assist drivers of color in building job skills and financial literacy.

References

I'm hoping Alice Jason or another editor can review and update the article appropriately.

Thanks again for your consideration, AH at DoorDash (talk) 17:59, 12 November 2021 (UTC)

 Done I did this, but I added a new header for Philanthropy to add there. If you have a better idea, let me know, but I think this is more appropriate. Alice Jason (talk) 19:33, 12 November 2021 (UTC)

Infobox

@Alice Jason: Thanks again for your assistance!

I'd like to submit another request to update the article's infobox:

• Under "Areas served", please add Japan, per the article's current text and this source
• Under "Key people", please add "Christopher Payne, President", per source (there are many other sources confirming his current tile)
• Under "Services", please change "Food delivery" to "Order fulfillment" because DoorDash facilitates delivery and pickup/order fulfillment for a variety of non-food retail items, i.e. cosmetics/beauty items, groceries, toiletries, etc.

I'm hoping Alice Jason or another editor can review and update the article appropriately.

Thanks again for your consideration, AH at DoorDash (talk) 18:33, 30 November 2021 (UTC)

Hello, I have updated "Areas served" and "Key people" as these have suitable references to show these updates. I haven't changed the "Services" point as there isn't a sufficient reference to show that this is a main service. Even the Doordash website is solely focussed on food delivery. Occasionalpedestrian (talk) 12:27, 24 February 2022 (UTC)

 Partly done:

1.  Done, Areas served updated by Occasionalpedestrian
2.  Done, Key people has been updated by Occasionalpedestrian
3. Not done for now, updating "Services" from "Food delivery" to "Order fulfillment" would require reliable sources stating this shift. Please raise another edit request providing sources that can be reviewed for this change.

-- DatraxMada (talk) 20:47, 22 March 2022 (UTC)

Launch in Germany

Hi again! I'd like to submit a request to add mention of the company's launch in Germany in November. Here are sources to support:

• https://www.handelsblatt.com/unternehmen/handel-konsumgueter/expansion-in-europa-us-lieferdienst-doordash-startet-in-stuttgart/27805158.html
• https://www.wiwo.de/technologie/digitalisierung-der-wirtschaft/us-lieferdienst-marktfuehrer-doordash-gruender-deutschland-ist-ein-unterversorgter-markt/27805268.html
• https://www.t-online.de/region/stuttgart/news/id_91159514/doordash-in-stuttgart-us-lieferriese-startet-in-deutschland.html
• https://www.faz.net/aktuell/wirtschaft/unternehmen/doordash-startet-in-stuttgart-flink-und-wolt-separat-17638362.html
• https://www.sueddeutsche.de/wirtschaft/dienstleistungen-stuttgart-doordash-startet-deutschland-geschaeft-in-stuttgart-dpa.urn-newsml-dpa-com-20090101-211117-99-31846

I'm hoping User:Alice Jason or someone else can review and update the "Markets" section and infobox ("Areas served") appropriately.

Thanks again for all your help! AH at DoorDash (talk) 18:34, 30 November 2021 (UTC)

 Done DatraxMada (talk) 21:41, 22 March 2022 (UTC)

COI Banner

@Drmies: Hello. I see you added a COI banner to this article, before I confirmed here that User:Alice Jason is not a DoorDash employee and has not been paid by the company. I've submitted requests here on the talk page for other editors to review instead of updating the page myself.

Can you please explain why this tag is necessary, or explain what actions can be taken to get the tag removed? I'm doing my best to follow Wikipedia's rules and I want to make sure the article's content meets guidelines. Many thanks in advance. AH at DoorDash (talk) 20:01, 10 December 2021 (UTC)

• It'd be nice if we could hear from User:Alice Jason. Drmies (talk) 20:08, 10 December 2021 (UTC)
  • @Drmies: Just checked and it looks like User:Alice Jason has not edited Wikipedia in over a month. I certainly have no problem with them responding to confirm their non-involvement with DoorDash, but I'm not sure what else I can do here if removal of the banner is dependent on their reply. Is any content particularly problematic? Should I be following the edit request submission process differently? Thanks in advance for any feedback to help here. AH at DoorDash (talk) 22:19, 15 December 2021 (UTC)
    • I don't like their edits. They appear neutral, but it inflates run of the mill news coverage to encyclopedic value. I'll take you at your good faith, though, and have removed the tag. Drmies (talk) 22:29, 15 December 2021 (UTC)
      • Sorry guys, I don't edit that often and I had not seen this message, I do not have a COI to this page. You can see from my userpage that I have disclosed any COI that I have and DoorDash is not one of them. Merely, I was doing edits to Talk page requests, because I myself had such request for a client and was just helping to reduce queue. You should assume good faith and don't post COI message without any proof.Alice Jason (talk) 11:21, 6 February 2022 (UTC)

"Citation needed" tags

Hi again! I'm still waiting on a couple reviews above, but I saw User:Drmies added two "citation needed" tags to the History section.

• This source can be used after "were getting feedback on a mobile app for small business owners when a macaroon store owner asked for help using technology for deliveries".
• This source can be used after "In January 2013, they launched PaloAltoDelivery.com in Palo Alto, California", though "January" may need to be removed. Fortune and quite a few other sources also verify the fact.

Can someone replace the "citation needed" tags with these sources? Thank you! AH at DoorDash (talk) 17:13, 20 December 2021 (UTC)

 Done Reviewed sources and replaced {{cn}} tags DatraxMada (talk) 22:05, 22 March 2022 (UTC)

Antitrust litigation

Hi hi! Reaching out to request a removal or edit to the "Antitrust litigation" section, as DoorDash is in fact not part of this case, and has not been for approximately two years. While we were very briefly a defendant in the case, we were removed because the claims were based on contract terms that did not apply to DoorDash's broader operations. Keeping this litigation against other companies in DoorDash's company page paints a misleading picture about DoorDash's involvement, so I'd like to request it be removed. Or at minimum, substantially cut down to explain that DoorDash is not involved in this case. This information is publicly available from court proceedings, including found online here [1]. In it, you can see that DoorDash is not among the defendants. The first paragraph goes on to say that the claims are against the other companies - not DoorDash, Inc. Could someone review and make the update for me? Many thanks in advance! AH at DoorDash (talk) 06:11, 26 August 2022 (UTC)

1) Your link is to a WP:PRIMARY source; WP:SECONDARY sources are preferred so that editors do not interpret Primary sources. Are there any news reports that DoorDash was removed from this lawsuit? Because the news sites all listed it as originally sued, so in Wikipedia we say what sources say.

2) Even the link you sent lists: CONSENT LETTER MOTION for Extension of Time to File Answer to Plaintiffs' Amended Complaint addressed to Judge Lewis A. Kaplan from Eric S. Hochstadt dated April 7, 2022. Document filed by DoorDash Inc., Grubhub Inc., Postmates Inc., Uber Technologies, Inc.(in its own right ) from Apr 7, 2022, (the latest mention of DoorDash) indicates that they are still participating in the suit.

So the answer is that this info should stand as it currently is until we have journalistic sources that say that DoorDash was removed from the suit (and hopefully explain why.) ---Avatar317^(talk) 00:40, 27 August 2022 (UTC)

Got it - thank you for the explanation! And apologies for forgetting the request edit template - it's been a while :)

• This source does note that "DoorDash was originally also named as as defendant, but was dropped from the case in May of 2021 and was not part of the amended complaint that the other three services sought to dismiss." If it's helpful context to share: lawsuits in the US have one operative complaint at a time, which identifies the plaintiff, the defendants, and the claims being pursued. In this case, one can look at the docket and see that the most recent complaint is from August 2020 and does not assert any claims against DoorDash. This conclusion is reinforced by further review of the docket, which shows that Uber and GrubHub moved to dismiss the amended complaint and filed answers to it, but DoorDash did not –– because DoorDash is no longer a party to the action. Thank you very much for reviewing and considering my request. I really appreciate it! AH at DoorDash (talk) 22:20, 31 August 2022 (UTC)

 Not done for now: Removed from queue due to unreliable source. Quetstar (talk) 04:59, 4 September 2022 (UTC)

Hi Quetstar - could you elaborate on why this is an unreliable source? As you'll see, I tried sharing the primary and now this secondary source on the facts of the case, so any further information on what is needed to update the page would be greatly appreciated. Thank you in advance! AH at DoorDash (talk) 22:20, 7 September 2022 (UTC)

That source is a TV show website that is biased towards law enforcement, in violation of WP:NPOV. Quetstar (talk) 04:48, 11 September 2022 (UTC)

@Quetstar: Thank you for providing all of this information and rationale. Although I'm having a hard time finding another article that explicitly notes when DoorDash was removed from the suit, you can see in secondary sources from this year Reuters, Nation's Restaurant News and Food & Wine all do not list DoorDash as a defendant, given we are no longer involved in this lawsuit. I would appreciate if editors would consider these sources, alongside the primary source I provided previously, as sufficient evidence that DoorDash is no longer part of this litigation, as of 2021. Thank you very much again for the time and consideration. AH at DoorDash (talk) 20:55, 29 September 2022 (UTC)

November 2022 - DoorDash Still not Transparent with Tips.

As a Dasher can confirm that as of November 2022 DoorDash still doesn’t show Dashers the full tip on orders $6.50 or more. They do a thing where it says “$6.50+ (will be more)” which is not tip transparency. 2600:1015:B123:6523:F8CF:6A7E:EEE7:D22B (talk) 06:20, 13 November 2022 (UTC)

Sadly, Wikipedia works a little different than social media or a place with original research - while we have no reason to doubt or trust you either way, the words of an anonymous person aren’t a WP:RS. ASpacemanFalls (talk) 06:34, 13 November 2022 (UTC)

No Mention of App Glitches

Simply read the reviews in Google Play. Though it's a billion dollar company, the app continuously glitches. This makes it entirely frustrating to drive while using it. However, the issue doesn't seem to be being fixed or addressed. November 14, 2022 they experienced a global glitch that made tips unavailable to cash out temporarily. Many drivers are frustrated, and hope the app issues can be fixed. Many drivers hold faith there will be solutions ahead. 108.49.232.252 (talk) 01:35, 15 November 2022 (UTC)

Wiki Education assignment: Research Process and Methodology - FA22 - Sect 200 - Thu

This article was the subject of a Wiki Education Foundation-supported course assignment, between 22 September 2022 and 8 December 2022. Further details are available on the course page. Student editor(s): Rt2510 (article contribs).

— Assignment last updated by Omnicass (talk) 00:00, 20 November 2022 (UTC)

This article needs some updating as Doordash is no longer just a food delivery company

They have contracts with retail and grocery, with Albertsons, Dollar General and Walgreens as well as Dicks Sporting goods, Tractor Supply CO, Target and Petsmart as well as flower delivery 70.105.235.193 (talk) 01:29, 21 November 2022 (UTC)

Controversy

Needs some style cleanup, there are two separate controversy sections 64.222.203.34 (talk) 17:12, 24 May 2023 (UTC)

Where are you seeing a second Controversies section? There's only one on the page as far as I can see. ASpacemanFalls (talk) 08:17, 25 May 2023 (UTC)

Business Address

I don't know why the doordash location is merely a lat/lon. From SEC form 8-K Jan 31 2024, their "principle executive offices" are at 303 2nd Street, South Tower, 8th Floor, San Francisco, California 94107. (650) 487-3970. The address does not seem to be available on their website. This may be a "primary source", but it seems not open to interpretation. It matches an address found at craft.co. Captain Puget (talk) 16:38, 5 February 2024 (UTC)