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Draft:Globe Teleservices

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Type of business - Private

Headquarter - Singapore[1]

Area served - Worldwide

Founder(s) - Ashutosh Agrawal[2]

Key people - Ashutosh Agrawal (Group CEO), Anupam Pathak (Director), Sudip Chatterjee (CBO), Rajiv Singla (CEO – Global Messaging)[3]

Industry - Telecommunications

-         Services – International voice[4]

                     International A2P SMS[5]

-         Products/ solution -  Armour - Anti-fraud solution[6]

                     CPaaS+ - customer engagement platform[7]

-         Founded – 2012

-         Current Status – Active

-         Website - https://www.globeteleservices.com/

Globe Teleservices Pte. Ltd. (GTS) is a Singapore-based telecommunications solutions provider, serving Mobile Network Operators (MNOs), regulators, and enterprises worldwide. Founded in February 2012, GTS has presence across Asia, Europe, North America, and Europe, employing approximately 300 people.

HISTORY

Globe Teleservices was founded in February 2012 as a provider of international voice and SMS services for MNOs, regulators, and enterprises. The company expanded its portfolio through key acquisitions, including UTS Global (2016) and FinBraine (2017), offering testing, robotic process automation, and financial solutions

By 2021-2022, GTS secured strategic investments in EYWAMEDIA, a customer experiences technology company], and VSPAGY, a personalized video solution provider. Additionally, GTS Techlabs was formed in 2022, offering firewall and country gateway solution. Also in 2022, it started a dedicated enterprise solutions unit CERF [8].

SERVICES:

Globe Teleservices began as an aggregator, providing MNOs with international voice and A2P SMS services. Over time, the company expanded its offerings to include firewall [9], CPaaS, and consent management solutions. In 2022, it launched its Flash Call blocking solution as a part of its firewall services. By 2023, GTS launched its Cloud Connect solution, which offers Local Number Service, and Mobile Local Number Service. It also ventured into the fintech space with FinBraine, delivering digital lending and e-KYC solutions for enterprises.

RECOGNITION

1)    Best VoIP Solutions Provider Hong Kong by APAC Insider

2)    Best Telecom Services Provider at the Eurasia Awards by APAC Insider[10]

3)    Best Unified Communication Online Provider of the Year at the CC Global Awards 2022[11]

4)    Best Unified Communication Online Provider of the Year at the CC Global Awards 30th June 2023[12]

5)   Tier 1 in A2P SMS Market Impact Report - MNO edition by ROCCO. 7th July 2023[13]

6)   Best VoIP Solutions Company by APAC Insider 19th December 2024[14]

7)   Best Lending Tech of the Year, Best Telecom Service Provider & Best Innovation in Telco for CPaaS+ by Business Leader of the Year 19th Feb 2024.[15]

10)  Singapore’s Fastest Growing Companies 2024 by The Strait Times and Statista 23rd Jan 2024[16]

11)  High-Growth Companies Asia-Pacific 2024 by Financial Times and Statista 18th March 2024[17]

12)  Most Innovative International Telecommunications Company by APAC Insider. 1st April 2024[18]

13)  Best Voice/Data Service Innovation at the CC Global Awards. 28th June 2024[19]

14)  Tier 1 in A2P SMS Market Impact Report – MNO & Enterprise Edition by ROCCO PR Newswire 12th Aug 2024[20]

15)  Honors Award in Best Anti-Fraud Solution at the Antonio Meucci Awards. The Manila Times, 4th December 2024[21]

16)  Excellence Award in Best Asia Provider at the Antonio Meucci Awards. The Manila Times, 4th December 2024[22]

17)  Excellence Award in Best Wholesale SMS Provider at the Antonio Meucci Awards - Techdogs, 24th September 2024[23]

References

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  1. ^ https://www.linkedin.com/company/globe-teleservices/about/?viewAsMember=true
  2. ^ https://globeteleservices.com/globe-web-leaders.php
  3. ^ https://globeteleservices.com/globe-web-leaders.php
  4. ^ https://globeteleservices.com/globe-web-voice.php
  5. ^ https://globeteleservices.com/globe-web-msg.php
  6. ^ https://globeteleservices.com/web-enterprises.php
  7. ^ https://globeteleservices.com/web-flash-call.php
  8. ^ https://globeteleservices.com/globe-teleservices-announces-launch.php
  9. ^ https://www.capacitymedia.com/article/2cva8z9gvblqebq9yn56o/news/globe-teleservices-and-tigo-tanzania-partner-on-a2p-sms-firewall-solution
  10. ^ https://apacinsider.digital/winners/globe-teleservices-pte-ltd/
  11. ^ https://old.carriercommunity.com/cc-global-awards-2022/
  12. ^ https://globeteleservices.com/best-unified-communication-online-provider.php#:~:text=Singapore%2C%2030%20June%202023%3A%20Globe,Awards%20ceremony%2C%20held%20in%20Berlin
  13. ^ https://globeteleservices.com/tier1-a2p-sms-vendor-mobile-network.php
  14. ^ https://apacinsider.digital/winners/globe-teleservices-pte-ltd-2/
  15. ^ https://globeteleservices.com/gts-wins-best-telecom-service-provider.php
  16. ^ https://www.straitstimes.com/multimedia/graphics/2024/01/fastest-growing-companies-2024/index.html?shell
  17. ^ https://www.ft.com/high-growth-asia-pacific-ranking-2024
  18. ^ https://apacinsider.digital/winners/globe-teleservices-pte-ltd-3/
  19. ^ https://www.ptinews.com/story/business/globe-teleservices-wins-best-voice-data-service-innovation-award-at-cc-global-awards-2024-berlin/1616328
  20. ^ https://www.prnewswire.com/apac/news-releases/globe-teleservices-has-achieved-tier-1-status-for-the-second-consecutive-year-in-the-mno-edition-and-the-enterprise-edition-for-2024-302219717.html
  21. ^ https://www.manilatimes.net/2024/09/24/tmt-newswire/pr-newswire/globe-teleservices-wins-four-prestigious-awards-at-the-antonio-meucci-awards-2024/1973726
  22. ^ https://www.manilatimes.net/2024/09/24/tmt-newswire/pr-newswire/globe-teleservices-wins-four-prestigious-awards-at-the-antonio-meucci-awards-2024/1973726
  23. ^ https://www.techdogs.com/tech-news/pr-newswire/globe-teleservices-wins-four-prestigious-awards-at-the-antonio-meucci-awards-2024