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Wikipedia Request An Account Wizard
Technical issues
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Let's have you try a few things that will usually resolve this issue!
Some troubleshooting steps are listed below for you to try in order to resolve your particular issue. To avoid having to request an account and wait in line, please try all of these possible solutions first before requesting an account using the ACC process.
Common fixes and solutions to issues with viewing the account creation form properly:
- Restart your computer.
- Make sure that your browser and your operating system are fully up-to-date. If any of them are out-of-date, update them to the latest version or stable public release, and then reboot your computer afterwards.
- Disable any enabled browser add-ons, pop-up blocking software, and any other software that filters web pages, web page content, domains, or connections. Restart your browser after doing so.
- Install and use a different browser such as Mozilla Firefox or Google Chrome.
- Connect to a different internet or network connection (such as your mobile device's LTE, 5G, or data service, or a different WiFi connection) and try again. If you're currently on a work, public, school, or shared internet connection that may be behind a proxy filter, use your home or other internet connection that is open and not behind a proxy server.[notes 1]
- Use a different computer or device - such as your mobile device or a trusted friend or family member's computer - to create your account. If you're currently on a work, public, school, or shared computer, use a home computer or other device that isn't shared. Such computers may be configured to connect through proxy filtering servers or contain software that may interfere with your ability to load and view the required forms and images on the account creation page.[notes 2]
- Ask a trusted friend, family member, computer guru, or network administrator for help with loading all necessary forms and elements of the account creation page.[notes 3]
- ^ It is highly recommended that you only connect to WiFi networks and access points that you fully know and trust to be safe and secure. Never attempt to use a public WiFi connection if you're not sure of its security or trust level.
- ^ It is highly recommended that you only use a device or computer that isn't public, belongs to you, or belongs to somebody that you fully know and trust. Only use a device that you strongly believe or know is safe and secure from viruses, spyware, or other vulnerabilities. Never attempt to use a computer that's public or if you're not strongly certain of its security, trust level, and protection from viruses, spyware, or other vulnerabilities.
- ^ Other people should not help you in a way where they would know, be given or told, or otherwise have access to or become aware of the password to your new account at any time. This is against Wikipedia's policies on shared accounts as well as user account security.