User talk:Dragonfly5660/sandbox

Feedback:

Hi Dragonfly5660, It looks like you have found some useful journals to support your citations on your wikipedia page. Journal articles, especially from peer-reviewed journals, are a high quality source. You have identified clearly where the citations can be found in the originals and have added some interesting and relevant information to the original wikipedia page.

— Preceding unsigned comment added by Amsvjoe (talk • contribs) 18:05, 18 August 2015 (UTC)[reply]

Hi Draganfly5660,

I found an article I think will help you in your search.

Levine, D. I., & Toffel, M. W. (2010). Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers. Management Science, 56(6), 978-996.

Studentsmith (talk) 16:08, 25 July 2015 (UTC)[reply]

Second topic moved to talk page so that your group members can focus on the passage they need to find citations for

--Librarydenyse (talk) 20:44, 24 July 2015 (UTC)[reply]

Business process reengineering

Hammer's claim was simple: Most of the work being done does not add any value for customers, and this work should be removed, not accelerated through automation. Instead, companies should reconsider their inability to satisfy customer needs, and their insufficient cost structure[citation needed]. Even well established management thinkers, such as Peter Drucker and Tom Peters, were accepting and advocating BPR as a new tool for (re-)achieving success in a dynamic world.[4] During the following years, a fast-growing number of publications, books as well as journal articles, were dedicated to BPR, and many consulting firms embarked on this trend and developed BPR methods. However, the critics were fast to claim that BPR was a way to dehumanize the work place, increase managerial control, and to justify downsizing, i.e. major reductions of the work force,[5] and a rebirth of Taylorism under a different label.

My observations on the Business Process Reengineering article:

I found the article to be well written yet the author could be more neutral. In the History section, a quote from a book is interpreted by the author, yet there really is no way of knowing if his or her interpretation is correct so the information is not verifiable. In addition, references are missing in some areas that could be expanded upon and there is information that have no citation.Dragonfly5660 (talk) 23:22, 16 July 2015 (UTC)