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UVO
Original author(s)	Kia Motors America
Developer(s)	Kia Motors America
Initial release	January 2011
Available in	English, French, Spanish
Type	Telematics
License	Proprietary commercial software
Website	www.myuvo.com

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UVO eServices is a subscription free OEM infotainment and telematics service offered by Kia Motors America on select vehicles for the United States market. The system allows users to make hands-free calls on their smartphone, stream music, navigate to a POI, and perform vehicle diagnostics with the use of voice commands.

The integrated in-vehicle communications and entertainment system is developed by Kia and other third-party developers.

Overview

First launched in the 2011 model year, Kia’s UVO entertainment system controls available HD radio, CD player, and built-in digital jukebox. The system also interfaces with Bluetooth-enabled phones and utilizes touchscreen and voice command technology.

The UVO system is driven by vehicle communications with a smartphone application. Data transfers from the vehicle to the smartphone application utilize the customer’s mobile carrier resulting in a subscription-free telematics service. Users of this system are able to interact with their vehicle to retrieve Diagnostic Trouble Codes. Users can also load a Point of interest to the vehicle's Head unit. Other technologies like GPS and IVR are also integrated in this system.

Users are able to access the vehicle data on the smartphone application and through a customer web portal.^[1] In the 2015 model year, select vehicles launched with an Android-based ^[2] operating platform to allow flexibility to integrate 3rd party applications. Certain vehicles 2014 or later have USB connectivity and certain vehicle 2015 or later have Wi-fi connectivity.

UVO & Infotainment Features

The below table provides a short description of UVO eServices features. Feature availability depends on model and model year ^[3].

	Feature	Description
UVO Features	Sirius XM TravelLink	SiriusXM Travel Link provides real-time information on Weather, Traffic, Fuel Prices, Stocks, Sports, and Movies.
	Parking Minder	Parking Minder can store and display the last known location where a vehicle was parked.
	My POIs	Users can store a list of addresses that can be synced to a UVO headunit and used by the Navigation feature.
	Pandora	The UVO headunit Pandora app can connect to a users smartphone Pandora app to play songs and display track information.
	Trip Info	View analytics about monthly driving habits, such as average speed, average time, and average distance.
	My Car Zone	A set of monitoring features including Curfew Limit Alert, Speed Alert, and Geo Fence Alert.
	Curfew Limit Alert	Stores an alert when a UVO vehicle is driven after a user configured curfew time.
	Speed Alert	Stores an alert when a UVO vehicle is driven faster than a user configured speed limit.
	Geo Fence Alert	Stores an alert when a UVO vehicle is driven within a user configured restricted area.
	Vehicle Diagnostics	UVO vehicles can identify when there is a diagnostic issue. UVO owners can view diagnostic issues and send the report to a dealership when scheduling a service apointment.
	Critical Diagnostic Alert	Critical Diagnostic Alert can notifiy the driver if a diagnostic issue is found.
	Scheduled Diagnostics	Diagnostic checks can be scheduled to run on a monthly cycle.
	Enhanced Roadside Assist	Enhanced Roadside Assistance can help UVO owners connect to an agent by placing a call through the owners phone and transmitting data about the location and state of the vehicle.
	911 Connect	In the event of an airbag deployment UVO can attempt to automatically place a call and send the vehicle's location to emergency services.
Infotainment Features	Sirius XM Radio	UVO owners with a SiriusXM subscription can listen with the integrated SiriusXM radio reciever.
	SIRIUS Travel Link	UVO owners with a Sirius Travel Link subscription can access integrated weather, fuel prices, sports, movie listings, and stock prices data.
	Bluetooth Audio	Bluetooth audio support includes dialing and making phone calls, syncing phone contacts, and streaming audio.
	Voice Commands	Voice commands are integrated with the phone, media player, and navigation functions as well as select UVO headunit apps.
	Navigation	UVO navigation is available on UVO eServices with Nav headunits. It has integrations with traffic data and My POIs.

In Vehicle Apps

Beginning with the 2015 Optima the UVO eServices with 8" Nav system allows users to download applications from the UVO Download Center for in-vehicle use via the headunit. Currently Yelp is available in the UVO Download Center.

3rd Party Features

Beginning with 2015 Optima the UVO eServices with 8" Nav system allows users to connect the vehicle headunit to a WiFi hotspot. Once connected to WiFi, most vehicles can access Google Local Search via a button on the steering wheel to search for POIs via Voice Recognition. 2015 UVO eServices with 8" Nav system also supports Siri Eyes Free which allows users to access Siri via a button on the steering wheel for supported Apple devices.

MyUVO.com

Owners of UVO equipped vehicles can register for an account on www.myuvo.com to view information related to their vehicle. Vehicle information available includes Vehicle Diagnostics, Trip Info, MyCarZone, and MyPOIs. In addition to viewing vehicle information, users can also view the maintenance schedule for their vehicle and schedule appointments with a dealer. Also, users can earn awards by actively using the website.

Smartphone App

The UVO smartphone app is available in the iTunes and Google Play stores. The app interfaces with the vehicle through a USB or Bluetooth connection. The UVO eServices with 8" Nav headunit requires a USB connection to transfer telematics data, while others use Bluetooth for data transfer. All headunits can connect with bluetooth for phone and audio functions.

2014 Re-Design

In 2014 the app was re-skinned and new features were added. On compatable 2015 vehicles, the UVO app will display Trip Info and My Car Zone.

As a Method of Data Transfer

The UVO app serves as a web interface for vehicles that do not have embedded web capatilities. Data is transferred from the UVO headunit to the app via Bluetooth or USB, which is then transferred to the web and viewable from both the app and the web.

UVO Versions

UVO

The original UVO was released on 2011 vehicles. Features include voice commands, bluetooth, jukebox, and rear-view camera. UVO was replaced by UVO eServices on most models by the 2014 model year.

UVO eServices

UVO eServices was the first UVO to interface with MyUVO.com and the UVO mobile app. It was introduced on 2013 model year Optima, Optima Hybrid, and Sportage. In addition to having all of the features on the original UVO, UVO eServices has Parking Minder, Enhanced Roadside Assist, and Vehicle Diagnostics. On 2015 model year vehicles, Trip Info and My Car Zone features are included.

UVO eServices with 7" Nav

UVO eServices with 7" Nav was introduced alongside UVO eServices on some 2013 models. In addition to all of the features of UVO and UVO eServices, the 7" Nav version has Navigation and My POIs. On 2015 model year vehicles, Trip Info and My Car Zone are included.

UVO eServices with 8" Nav

UVO eServices with 8" Nav was introduced on the 2014 Soul. It has all of the features of UVO eServices with 7" Nav, the larger screen accepts swipe gestures, and features are organized in the way that apps are organized on a tablet.

UVO Premium

UVO Premium was designed specifically for the 2015 K900. It shares most of its features with UVO eServices with 7" Nav. It comes with a completely re-designed user interface and the touch screen from other UVO versions is replaced with a controller wheel on the center console.

Vehicles offering UVO

The following vehicles are UVO capable, available as either an optional or standard feature. The date next to each vehicle indicates in which model year UVO was first available on that specific vehicle. On some models, UVO is not available on all trim levels.^[4]

North America: