User:Tonichiu
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Kitchen Video System
[edit]Kitchen Video System (KVS) also known as Kitchen Display System (KDS).
Definition
[edit]Kitchen Display System is simply described a system that displays Orders on the Display in Kitchen. It basically replaces the traditional one-way Kitchen Printer by Monitor with interactive order management system.
History
[edit]
Before
[edit]KDS was first developed in mid 90s and was widely been used in American Fast Food. Programmed in 2nd-gen POS exporting screen by Video Port, hanging CRT Monitor on ceiling to display kitchen orders. With receiving orders from front counter POS system, it displays Orders with preparation time and changes different colors in different order status.
Now
[edit]KDS is installed with industrial-grade standalone controller device and keypad, displaying orders on LCD monitor, or OS integrated display device with touch screen such as tablets. Besides Fast Food, it is also widely been used in Casual Dinning and Fine Dinning Restaurants.
Software Features
[edit]Fast Food
[edit]KDS is designed with 2 roles, Expeditor or Expo which shows whole orders, where Prep station display menu items related to that department only.
For Example:
In this example, Expo display everything of the order where Burger Station, Fries Station and Drinks Station display items related to their own department respectively.
Fine Dining
[edit]Similar to Fast Food, Fine Dining is much more concern of course and cook time, which means the time that item is required to prepare.
Above Fine Dinning Example shows how the course management and cook time works. With this features, Servers travel forth and back POS side broad to click "Fire Up" will no longer required because course management has done for you.
KDS vs Kitchen Printer
[edit]| Items | Kitchen Printer | KDS |
|---|---|---|
| Cost Concern | Thermal Paper is routine expenses | One-off investment |
| Environment Concern | Thermal Paper ease to get damaged in hot and wet Kitchen | Able to work under bad environment Kitchen |
| Management Concern | During peak hours, 20, 30 or over 100 orders easy to get disordered or missed | On-screen orders sorted by status based on pre-defined priority |
| Communication Concern | Delay or Cancel orders could be noticed through walking into Kitchen by Servers | Delay or Cancel orders can be processed by pressing function button and resulting in Prep Stations |
| Prep Flow and Cook Time | Cannot manager food prep flow and cook time | Bump-from and bump-to controls the prep flow, working with course time and cook time |
| Reports | No data can be captured because one-way operation | Detailed Real-time Dashboard and Operation Reports |
KDS Key Features Highlights
[edit]Cook Time Management - Cook time of each single item is available to define, helping Chefs to standardize food prep. Multiple Cook Time supported
Prep Flow Management - Works with Cook Time, Chefs can easily keep the food that composed by different department fresh
Auto Bump Orders - Preset auto bump timer for orders, saves Chef's time in pre-prep food
Production Management - Prep Steps that takes longer time could be easily controlled in advanced
Prioritize Orders/Items - Ordered different status of kitchen orders in required priority
Course Management - Preset course timer, Front-end Servers could focus in taking care of customers
Recipe Windows - Display related information for select food item, replacing traditional cook book in kitchen
Real Time Dashboard - Vision allows Chef's to adjust raw materials and labors from time to time
Reports - Statistical information enables Chef's to improve performance in each department and even each item
Additional Module - Such as Order Ticketing Module, etc.
