User:Tadawada123/sandbox/Flebo.in

Flebo.in is a Customer Centric Committed Phlebotomist Team

References

{{https://flebo.in/}}

External links

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Introduction:

Flebo.in is the first-of-its-kind disruptively innovative idea in the field of Phlebotomy. The ethos of Flebo.in is an amalgamation of the science of phlebotomy & the art of customer service.

Flebo.in software is optimized for customer satisfaction and ensures on time home collection. Guaranteed. We enable you to book your test from the choice of your lab, at your preferred place and on a chosen date and time.

Flebo.in is the latest and one-of-its-kind healthcare venture founded by the promoter of SpiceJet, Mr. Ajay Singh and led by Mr. Ashish Vikram, Chief Technology Officer at SpiceJet as its CEO.

Problem Statement:

In today's era wherein everything is home delivered or home collected, majority of the customers still are not comfortable at getting their pathology tests done at the comfort of their home or office. Reasons are many:

a. Will the Phlebotomist reach in time, as we have a busy schedule?b. Why is there no UBER or SWIGGY kind of feature wherein I can track the Phlebotomist movement and identify his ETA (Estimated Arrival Time)?c. Will the person be qualified and certified professional?d. Will the person maintain hygiene and be groomed enough to be able to enter my clean premise?

Additionally, few questions like:

e. Will the Lab give the report on time? If not, who will contact, if they do not meet the commitment?f. What if Lab says, your sample was dropped late and it’s not their fault and reports will be released only next day?g. How do I keep track of my sample being received at the Lab?h. History of tests at one place was an issue. Thank God, now I can see them in one place. But, I am bound to that Lab, I cannot change Labs as I will lose track as I need the history of my previous reports at a single place?

Resolution:

Flebo.in software is optimized for customer satisfaction and ensures on time home collection. Guaranteed. We enable you to book your test from the choice of your lab, at your preferred place and on a chosen date and time.

Flebo.in aims to revolutionize the healthcare sector by integrating phlebotomy with exceptional customer service in booking medical tests conveniently at the doorstep. The company helps in choosing quality healthcare and diagnostic services including health packages, pathology, hematology, molecular tests etc., at the lab of customer's choice from a wide range of options available within their neighborhood and fix a suitable time slot within 6am to 8pm on any day of the week.

Especially to senior citizens, Flebo.in extends great support who face major challenges in going to the lab physically to get the tests done. They can now book their tests at a click of a button in the comfort of their homes. Flebo.in’s mobile-friendly, state of the art user interface makes the online process of booking various tests and health packages completely hassle free. The customer services are also available between 5am to 12am to assist customers with their queries or booking a test.

All problems statements which a customer has while going for a blood test has been answered and the state of the art software is designed to answer all the above mentioned concerns.

Plus the guarantee of On-Time or Your Money Back.

Traction & Future:

Being just Four (04) months old we have started serving almost 300 customers everyday from the pool of 75+ curated Labs in the Delhi/ NCR region, which is planned to grow to 500 customers a day from 100+ Labs.

We have been able to receive feedback from more than 20% of our customers and we have been able to maintain an overall rating of 4.5 stars out of 5.

We plan to dominate the unorganized segment of the diagnostic sector, which stands at more than $25 billion by 2027. And we plan to hire more than 15K on ground Phlebotomists within the next 3 years PAN India.