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Work etiquette

Opening Paragraph

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Work etiquette is a code that governs the expectations of social behavior in a workplace. This code is put in place to "respect and protect time, people, and processes."[1] There is no universal agreement about a standard work etiquette, which may vary from one environment to another. Work etiquette includes a wide range of aspects such as body language, good behavior, appropriate use of technology, etc. Part of office etiquette is working well with others and communicating effectively.

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An example of business casual

Dress code

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Dress codes are often enforced in the workplace to "dress in a manner appropriate to their responsibilities."[2] They also allow for a "aesthetical recognition" between members and non-members.[3] Commonly, employers won't specifically have a dress code, rather the dress code is regulated through norms and perpetuated through it's employees.[4] Business casual is a commonly used term when describing what kind of clothing is appropriate for the workplace. However, specific clothing regulations varies from profession to profession.[4] An example would be how in an office workplace, it is not appropriate for employees to wear denim jeans and a t-shirt.

Clothing is not the only thing that dress codes may regulate. Often times, dress codes regulate accessories such as jewelry and hats. For instance, with the exception of religious headgear[5], most dress codes deem it inappropriate to wear hats in the workplace. Casual Fridays are sometimes allowed in certain workplaces, which allows the employee to wear jeans or a casual shirt that is inoffensive to others.

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Communication and healthy work relationships

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Proper "business etiquette and manners" are a very key role in building relationships in the workplace.[6] In order to maintain healthy work relationships, employees must be team players, this means having "transparency, [being] caring and empathetic understanding."[7] Also, using proper body language is important in the workplace. An employee presenting themselves in a manner that shows respect demonstrates to those above them that they always maintain professionalism. Something as simple as a handshake speaks volumes about a person. "Good handshakes" have been found to be integral for maintaining professionalism and demonstrating respect. Guides emphasize to "grip the other person's hand firmly, shake three times, and let go."[6] Maintaining eye contact is a good skill to always remember as eye contact shows interest in the person speaking. Being civil is also very crucial, so as to avoid "negative workplace communication."[8] Getting into a heated argument or even physical violence in the workplace is not only inappropriate, but can result in getting fired as most workplaces have a "zero-tolerance" policy on workplace violence.[9]

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@Alfgarciamora: Hello professor! Can you go through this paragraph on communication and relationships and make sure it is unbiased? Specifically the sections about handshakes since I want to make sure I'm speaking from a neutral POV. Thank you in advanced! Samf1998 (talk)
@Samf1998: Looks very good, but I think you can edit it a bit in this way: "Good handshakes" have been found to be integral for maintaining professionalism and demonstrating respect. Guides emphasize to "grip the other person's hand firmly, shake three times, and let go." (citation) This is the kind of language that you should be using. I think that it is all unbiased as it stands, but we can edit it later for clarity and flow. Also, I think your last sentence on healthy work relationships seems a bit out of place in a paragraph about body language. But keep up the great work! Alfgarciamora (talk) 14:20, 3 November 2016 (UTC)

Using Technology

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Technology also is an important and emerging resource the workplace. However, since it is a more recent development in the workplace, not many rules have been implemented regarding its limits. In terms of cellphones, it is up to the company to regulate cellphone usage. However, if you work in certain professions, such as construction, it is against Occupational Safety and Health Administration (OSHA) regulations to "engage in any practice or activity that diverts his/her attention while actually engaged in operating the equipment, such as the use of cellular phones" and using it could lead to suspension or termination.[10]

In terms of other technology, such as computers, online etiquette is just as vital to maintaining healthy relationships and professionalism. It is important to make sure when writing emails, memos, or using any form of communication that isn't face-to-face to be clear and concise so there will be no confusion between coworkers.[6] However, many workplaces consider it unsuitable for the workplace to use technology at work in order to use social media platforms or play games. Many employers use disciplinary action to prevent employees from using technology inappropriately. Inappropriate use of technology can be but is not limited to, blogging, instant messaging (IM), using your email for anything not work related, or texting.[11]

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References

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Prof Garcia's Comments

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Hi Samantha! Unfortunately, you did not cite them correctly here and, as a result, I was unable to see any of them. You have to provide the FULL citation for each piece (as though you were writing out the citation in a works cited or something). You will need this as you move forward, moreover, because all this information is important. Also, you did not really think through what you were going to do with work etiquette. The idea is to not just detail workplace etiquette in different settings - that is not encyclopedic information. You have to talk about workplace etiquette at a much broader sense. One book you can consider taking a look at is Moral Mazes. A lot of work on workplace etiquette cites this book. Take a look at the library website or talk to Sarah Hammill about learning to do a reverse citation of this book to find all the articles and books that cite this book. That could be very useful. Alfgarciamora (talk) 00:50, 6 October 2016 (UTC)

Peer Review

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<nowiki>I think you have made great progress! I like the way you have already made categories into your article. Your article has a lot of organization and seems to be coming along great. I like how you added a picture as well. I think there could be more added to the opening paragraph about what work etiquette is. Other than that I am looking forward to see what other additions you will be making!--Alejandracornejo (talk) 03:53, 19 October 2016 (UTC)

  1. ^ Valo, Malgorzata Lahti, Maarit. "The Development of Intercultural Relationships at Work". www.immi.se. Retrieved 2016-10-19.{{cite web}}: CS1 maint: multiple names: authors list (link)
  2. ^ ""Working Knowledge: Designing Dress Codes" by Topper, Elisa F. - American Libraries, Vol. 36, Issue 9, October 2005 | Online Research Library: Questia". www.questia.com. Retrieved 2016-10-19.
  3. ^ Yoann Bazin; Clémence Aubert-Tarby (2013-09-30). "Dressing professional, an aesthetic experience of professions". Society and Business Review. 8 (3): 251–268. doi:10.1108/SBR-04-2013-0031. ISSN 1746-5680.
  4. ^ a b Monica, Sklar, (2016-10-28). "Aesthetic expressions: punk dress and the workplace". {{cite journal}}: Cite journal requires |journal= (help)CS1 maint: extra punctuation (link) CS1 maint: multiple names: authors list (link)
  5. ^ "You're Going to Wear That? Appearance in the Workplace". www.americanbar.org. Retrieved 2016-10-19.
  6. ^ a b c Price, Eric (2014-01-01). "Corporate Life: BUSINESS ETIQUETTE THROUGHOUT THE ORGANIZATION". US Black Engineer and Information Technology. 38 (3): 18–19.
  7. ^ Susan, Scheller Arsht, (2014-09-12). ""THIS IS HOW WORKLIFE SHOULD BE": QUALITY CONNECTIONS, POSITIVE RELATIONSHIPS, AND POSITIVE ORGANIZATIONAL CLIMATE". {{cite journal}}: Cite journal requires |journal= (help)CS1 maint: extra punctuation (link) CS1 maint: multiple names: authors list (link)
  8. ^ Gay, Gale Horton (2015-01-01). "Corporate Life: DOE FUNDING GIVES BOOST TO HBCUS: ENERGY PROJECTS GENERATE FRESH IDEAS". US Black Engineer and Information Technology. 39 (1): 18–19.
  9. ^ http://www.oshatrain.org/courses/studyguides/720studyguide.pdf
  10. ^ "Operation. - 1926.1417 | Occupational Safety and Health Administration". www.osha.gov. Retrieved 2016-11-09.
  11. ^ Swaya, Matthew E.; Eisenstein, Stacey R. (2005-01-01). "Emerging Technology in the Workplace". The Labor Lawyer. 21 (1): 1–17.