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User:CmdrDan/Retail

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Return Policies and Price Matching

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Macy's and Best Buy

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Return Policies and Worker's

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Liberal Return Policies for Consumers Can Reduce Retail Workers’ Pay

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Liberal Return Policies for Consumers Can Reduce Retail Workers’ Pay
http://www.nytimes.com/2016/06/14/business/liberal-returns-policies-for-consumers-can-reduce-retail-workers-pay.html?_r=0
Some of the country’s leading department stores allow returns for up to one year, like Nordstrom, or set no time limit at all, like Macy’s. The commissions paid to sales representatives at Macy’s can be affected by returns made within six months, while returns at Nordstrom affect workers for up to a year.

How Relaxed Return Policies Can Hurt Retail Workers

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How Relaxed Return Policies Can Hurt Retail Workers
https://www.customerservice-macys.com/app/answers/detail/a_id/612/~/return-policy-for-store-purchases

Generous return policies are great for consumers, since they give us a long time to bring back items that might be defective or that don’t fit. They also give great opportunities to

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Generous return policies are great for consumers, since they give us a long time to bring back items that might be defective or that don’t fit. They also give great opportunities to
https://consumerist.com/2016/06/14/how-relaxed-return-policies-can-hurt-retail-workers/

fraudsters, though, and can hurt employees who get some or all of their pay through commissions, since they lose the commission when their employer loses the sale.


How Flexible Return Policies Are Hurting Retail Workers

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How Flexible Return Policies Are Hurting Retail Workers
http://fortune.com/2016/06/14/flexible-return-policies-workers/
Being able to return an item from a department store six months after buying it may be convenient for you, but it could take money out of a retail worker’s paycheck.