The album's title track was released as a digital single on July 27, 2010, to begin an iTunes countdown to the album release on August 24, 2010. Three further digital singles — "Kiss Goodbye," "Why, Oh Why," and "All the Way Down" — were released weekly leading up until the album release. "Little White Church," the album's first single release to radio, was a Top 10 on the Hot Country Songs charts, with a peak of number 6. "Rain on a Tin Roof," written by Chris Stapleton and Trent Willmon, previously appeared on Julie Roberts's 2004 self-titled debut album.[1] "Kiss Goodbye" and the title track were released as the album's second and third singles, respectively; both reached a peak of number 42 on the Hot Country Songs chart.
The Reason Why received primarily positive reviews from music critics. Giving it four stars out of five, Jonathan Keefe of Slant Magazine thought that it was the band's most consistent album, praising the vocal harmonies as well as the cuts on which Karen Fairchild sang lead. He also thought that the band's sound was less derivative of Fleetwood Mac on this album than on previous works.[1] Jessica Phillips of Country Weekly rated it three-and-a-half stars out of five, saying that the group had "renewed energy" on it, also highlighting Fairchild's lead vocals.[5] Both Keefe and Phillips compared "Little White Church" favorably to Little Big Town's 2005 single "Boondocks." Thom Jurek of Allmusic also thought that the album showed a growth in sound over the band's two albums for Equity Music Group, giving it four stars out of five.[4]Jim Malec of American Twang thought the group’s vocal arrangements were "overbearing and gimmicky," claiming that the album often "sounds like the soundtrack to a Broadway musical." However, he complimented the group member's individual voices, in particular Karen Fairchild's.[3]
The Reason Why debuted at number 5 on the U.S. Billboard 200 and became their first number 1 record on the U.S. Billboard Country Albums charts, with first week sales of 41,939.[6] As of the chart date January 8, 2011, the album has sold 150,298 copies in the U.S.[7]