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Pakistan Citizen's Portal

From Wikipedia, the free encyclopedia
Pakistan Citizen's Portal
AbbreviationPCP
Formation28 October 2018
HeadquartersIslamabad, Pakistan
OwnerGovernment of Pakistan
Headed by
Prime Minister of Pakistan
Parent organization
PM's Performance Delivery Unit (PMDU)
Websitehttps://citizenportal.gov.pk

The Pakistan Citizen's Portal (PCP) is a Pakistani government agency. It began as a government-owned mobile application for the citizens of Pakistan through which they can lodge their complaints with the government.[1][2]

History

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The Prime Minister of Pakistan, Imran Khan, launched Pakistan Citizen's Portal (PCP) in October 2018.[3] [4]

Functioning

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The Pakistan Citizen's Portal operates under the Prime Minister's Performance Delivery Unit (PMDU).[5]

Other platforms

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  • The Pakistan Citizen's Portal launched its web-based services and helpline on 28 September 2020.[6][7]
  • In October 2020, manual complaint lodging facility was provided at the dashboards of government offices for illiterate and physically challenged people.[8]

Achievements

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  • The Pakistan Citizen's Portal was ranked as the second best government app in the World Government Summit held in Dubai, out of a total 4,646 mobile applications by 87 countries.[9][10]

See also

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References

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  1. ^ "PM Imran Khan launches 'Pakistan Citizen Portal'". www.thenews.com.pk. Retrieved 2021-12-07.
  2. ^ "Pakistan Citizens' Portal to redress public grievances and improve governance: PM Imran Khan". www.radio.gov.pk. Retrieved 2021-12-07.
  3. ^ "PM launches Pakistan Citizens' Portal to address public complaints". The Express Tribune. 2018-10-28. Retrieved 2021-12-07.
  4. ^ "What is the role of Pakistan Citizen Portal App?". Packages Guide. 2023-05-19. Retrieved 2023-06-04.
  5. ^ "PM launches Pakistan Citizens' Portal to address public complaints". The Express Tribune. 2018-10-28. Retrieved 2021-12-07.
  6. ^ "Web service of Pakistan Citizen Portal launched". The Nation. 2020-09-10. Archived from the original on 2020-12-07. Retrieved 2021-12-07.
  7. ^ "Info Minister inaugurates Pakistan Citizen Portal helpline". www.radio.gov.pk. Retrieved 2021-12-07.
  8. ^ "PM Imran directs authorities to provide manual complaint registration through PCP". The Express Tribune. 2020-10-08. Retrieved 2021-12-07.
  9. ^ Dawn.com (2019-02-13). "Pakistan Citizen's Portal app clinches 2nd spot at World Government Summit". DAWN.COM. Retrieved 2021-12-07.
  10. ^ "Pakistan Citizen Portal highlighted at World Government Summit". www.thenews.com.pk. Retrieved 2021-12-07.
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