Passenger Wi-Fi on airplanes
Wi-Fi on airplanes or also called in-flight Wi-Fi is a service that provides wireless Internet to passengers on an airplane during a flight. Since 2004, numerous airlines have integrated this system into their in-flight entertainment offerings, having developed the necessary technical capabilities to implement it. The range of in-flight services offered by airlines varies significantly. Some airlines provide completely free and unlimited access, while others may offer complimentary service exclusively for instant messaging, with additional fees for other services or navigation packages during the flight. Market research specialized in customer behavior indicates that this service can influence a passenger's choice of airline, positioning it as a new competitive factor within the passenger air transport industry.[1]
History
[edit]As of January 15, 2003, Lufthansa, the German airline, became the first airline globally to provide in-flight Internet service to its passengers, following a series of preliminary tests and through an alliance with Connexion by Boeing, which began developing in-flight Internet connections using Ethernet and 802.11 WI-FI. The inaugural commercial flight featuring this service operated from Frankfurt Airport to Washington Dulles, in the United States, aboard the airline's Boeing "Sachsen-Anhalt" aircraft.[2] In 2001, U.S. airlines suspended all Wi-Fi services as a security measure implemented in the aftermath of the September 11 attacks.[3]
In December 2013, JetBlue became the first airline in the United States to offer free Wi-Fi on some of its domestic flights.[4]
Technical considerations
[edit]Wi-Fi internet service is typically available during the flight, although it is deactivated during takeoff and landing. It is essential to keep airplane mode activated to avoid interference with the aircraft's communication systems.[5] Passengers can connect to the Wi-Fi service through a designated airplane hotspot. The speed and coverage of the Internet connection during the flight may vary based on the specific system utilized by the airline.[6] The service is provided through a public network, which carries certain privacy considerations. Therefore, security experts consistently recommend implementing precautions such as utilizing antivirus software and VPNs, in addition to other security measures when using this network.[7]
Charges for use
[edit]Unlike the Internet service provided at airports, which is mostly free of charge, each airline determines its own fees associated with the use of Wi-Fi during a flight, which can vary from free and unlimited access to charges for data packages or daily passes for browsing. As of 2024, the airlines providing complimentary in-flight Wi-Fi service are:[8]
Without loyalty membership
[edit]- JetBlue (free and unlimited since 2013)
- Norwegian Airlines (unlimited for standard Wi-Fi, there is an additional charge for premium Wi-Fi with higher speed)
- Philippines Airlines (10 MB for economy class, 100 MB for business class)
- Air New Zealand (since October 2017)[9]
- Hawaiian Airlines (service provided by Starlink since September 2024)[10]
With loyalty membership
[edit]These airlines allow free access to Wi-Fi on board for passengers who have previously signed up for a loyalty program, such as a frequent-flyer program:
See also
[edit]References
[edit]- ^ "Demand for in-flight Wi-Fi is driving airline loyalty among passengers". International Airport Review. 7 August 2018. Retrieved 29 October 2024.
- ^ "Lufthansa's Internet World Premier in the Sky". boeing.mediaroom.com. Boeing. Retrieved 29 October 2024.
- ^ Shim, Richard (29 March 2024). "Taxiing the Net for take-off". cnet.com. CNET. Retrieved 12 November 2024.
- ^ Shankman, Samantha (12 December 2013). "JetBlue launches free in-flight Wi-Fi". NBC News. Retrieved 29 October 2024.
- ^ Drury, Doug (7 April 2023). Here’s the real reason to turn on airplane mode when you fly. CNN Travel. Retrieved 29 October 2024.
- ^ Hannah, Brandler (19 August 2023). "Smart Traveller: a guide to inflight wifi". Business Traveller. Retrieved 29 October 2024.
- ^ Dofmann, Zak (2 July 2024). "Federal Agency Issues New Security Advice If You Use Airplane WiFi". www.forbes.com. Forbes. Retrieved 12 November 2024.
- ^ "A Comprehensive List Of Airlines That Offer WiFi Onboard". www.cabinzero.com. CabinZero. 9 January 2024. Retrieved 12 November 2024.
- ^ Thornber, Lorna (8 October 2017). "Air New Zealand gets with the in-flight wi-fi programme, launches trial service". www.stuff.co.nz. Stuff New Zealand. Retrieved 12 November 2024.
- ^ Rainbow, Jason (24 September 2024). "Free Starlink Wi-Fi now on most Hawaiian Airlines transpacific fleet". www.spacenews.com. SpaceNews. Retrieved 12 November 2024.