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Dunelm Group

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Dunelm Group plc
Company typePublic
LSE: DNLM
FTSE 250 Component
IndustrySoft furnishing retailing and manufacturing (Homewares)
Founded1979; 45 years ago (1979) in Leicester, England
Founders
  • Bill Adderley
  • Jean Adderley
HeadquartersSyston, England, UK
Number of locations
173 (2020)[1]
Area served
Key people
Products
RevenueIncrease £1,638.8 million (2023)[1]
Decrease £198.8 million (2023)[1]
Decrease £151.9 million (2023)[1]
Number of employees
11,602 (2023)[1]
Websitewww.dunelm.com

Dunelm Group plc, trading as Dunelm, is a British home furnishings retailer operating in the United Kingdom. One of the largest homeware retailers in the UK, the company headquarters are in Syston, England. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.[2] Until 2013 the company traded as Dunelm Mill.[3]

History

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Dunelm was founded in 1979 by Bill Adderley and Jeany Adderley, trading in home textiles from a market stall in Leicester.[4] The first Dunelm store opened in Churchgate Leicester in 1984[4] with the first superstore opening in Rotherham in 1991.[4] In 1996, Will Adderley took over responsibility for the day-to-day running of the company from his father, Bill Adderley. The expansion of Dunelm continued with a new head office and warehouse being established in 1999 in Syston, Leicestershire.[4]

In 2001, the company ventured into manufacturing, acquiring Bellbird producing custom-made curtains, blinds, and accessories, with the facility now being known as Dunelm's Manufacturing Centre. On reaching their 50th store (Walsall) Dunelm opened a new warehouse in Burton.[4] Key appointments were made in 2003 with David Stead being brought in as Finance Director; this also coinciding with Dunelm's 60th store (Ilkeston) and the roll-out of EPOS.[4] 2004 saw the company appointing Geoff Cooper as Non-Executive chairman and Marion Sears as a non-executive director. It also saw the opening of their 70th store (Trafford). Two years later Dunelm opened its 80th store (Bradford), a new distribution centre in Stoke, and launched their online shopping facility, offering 13,000 homewares products and floated on the London Stock Exchange.[5]

2007 saw the appointment of Simon Emney as non-executive director followed in 2008 with their 90th store (Plymouth) and the acquisition of the worldwide rights to the 'Dorma' bed linen brand, for £5 million in July.[6] In 2009 Dunelm appointed Nick Wharton as a non-executive director and re-launched their online shopping website.[7] In September 2009, the company announced that Nick Wharton would be taking over from Will Adderley as Chief Executive in March 2011 with Adderley remaining at Dunelm as Executive Deputy chairman.[8]

In September 2014, Dunelm Group plc announced that Nick Wharton had resigned his position as Chief Executive and was stepping down from the Board. Will Adderley, previously Executive Deputy chairman, resumed the role of Chief Executive with immediate effect.[9] On 28 November 2016, the company purchased WorldStores and its subsidiary Kiddicare for £8.5 million.[10] On 30 August 2017 Dunelm Group plc announced that John Browett was stepping down with immediate effect as Chief Executive after two years in the role.[11]

In September 2020, the company reported a large rise in sales for the months of July and August. The increased sales were a result of the increase in remote work due to the COVID-19 pandemic and investing in their living spaces.[12]

In November 2020, the company was criticised by shareholders for renominating Paula Vennells to its board, despite her responsibility for the British Post Office scandal, during which her leadership was accused of having been "both cruel and incompetent" by a Conservative peer and various MPs.[13] Her resignation from the board was announced on the morning of 26 April 2021 after all the remaining convictions of subpostmasters had been quashed.[14]

In November 2024, Dunelm announced its acquisition of Home Focus, a soft furnishings brand with 13 stores in the Republic of Ireland. Dunelm viewed the acquisition as an attractive opportunity to expand its reach in Ireland’s £1bn (€1.2bn) homewares market. This move underscores Dunelm’s commitment to strengthening its presence in the region while enhancing the customer experience through a broader selection of homeware products.[15]

Operations

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Dunelm store in Liverpool

As of 30 June 2020 Dunelm operated 173 stores, spread across the UK, and a webstore.[1] The company operates a factory for curtains, blinds and accessories in Leicester, England.[16]

References

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  1. ^ a b c d e f "Annual Report 2023" (PDF). Dunelm Group. Retrieved 12 February 2024.
  2. ^ "London Stock Exchange | London Stock Exchange". www.londonstockexchange.com. Retrieved 21 April 2023.
  3. ^ Harrison, Nicola. "Dunelm poised to launch first national TV ad as part of £3m marketing overhaul". Retail Week. Retrieved 17 October 2023.
  4. ^ a b c d e f Dunelm. "Company Profile". dunelm-mill.com. Retrieved 28 March 2015.
  5. ^ Family pocket £100m in Dunelm float The Independent, 20 October 2006
  6. ^ Dunelm buys Dorma for £5m Retail Week, 29 July 2008
  7. ^ Homewares retailer Dunelm re-launches website to make Internet its largest store Archived 13 March 2010 at the Wayback Machine Screenpages
  8. ^ Dunelm chief to step down to deputy position Financial Times, 16 September 2010
  9. ^ Dunelm Board Changes Archived 4 March 2016 at the Wayback Machine Investis, 11 September 2014
  10. ^ Briggs, Fiona (29 November 2016). "Dunelm Group acquires World Stores Kiddicare and Achica". Retail Times. Retrieved 29 November 2016.
  11. ^ Homewares retailer Dunelm parts ways with chief executive Financial Times, 30 August 2017
  12. ^ Nilsson, Patricia (1 September 2020). "Dunelm benefits from home spending boom". Financial Times.
  13. ^ Witherow, Tom (3 November 2020). "Ex-Post Office boss Paula Vennells is under fire at Dunelm". expressdigest.com. Retrieved 12 December 2020.
  14. ^ "Post office scandal: Ex-boss quits director jobs after scandal". BBC News. 26 April 2021.
  15. ^ Smyth, Ronan (20 November 2024). "UK retailer Dunelm to acquire Home Focus". Retrieved 20 November 2024.
  16. ^ Pegden, Tom (6 July 2019). "Dunelm creates 40 new jobs at blinds and curtains factory". LeicestershireLive. Retrieved 21 April 2023.
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