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Draft:Miele Professional

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Miele Professional Services
Miele Professional
IndustryManufacturing
Founded1 July 1899; 125 years ago (1899-07-01) in Herzebrock, Germany
FoundersCarl Miele
Reinhard Zinkann
HeadquartersGütersloh, Germany
ProductsDomestic appliances and commercial equipment
ParentMiele & Cie. KG
Divisions

Miele Professional is a division of Miele (/ˈmlə/ MEE-EH-lə; German: [ˈmiːlə]) a renowned German manufacturer known for its high-quality domestic appliances and commercial equipment.

This specialized division is dedicated to serving professional markets, Miele Professional provides tailored solutions for businesses across various industries, offering a range of specialized products and services to meet the unique needs of commercial environments.

Miele Professional is known for its quality, efficiency, reliability, durability, ergonomics, and service. It has a global presence and is represented in 47 countries12 headquartered in Gütersloh, Ostwestfalen-Lippe. The company was founded in 1899 by Carl Miele and Reinhard Zinkann, and has always been a family-owned and family-run company.[1]

History

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Miele Professional[2] was created in 1924 with the introduction of the first drum washing machine, designed for laundry facilities, hotels, hospitals and sanatoriums. From that years on commercial products have played an important role in the business. Today's Professional Business Unit For more than a century this division has consistently evolved, developed new business segments and is currently responsible for approximately 15% of Miele´s Group turnover.

The last decade has been particularly characterised by investments in the medical technology sector. Miele gained recognition globally for its excellence in both residential and commercial sectors.

Responding to the demand for professional-grade equipment, Miele established its Professional division to cater specifically to the needs of businesses.

Since its inception in 1924[3], Miele has placed a significant emphasis on commercial solutions, engaging in extensive collaboration with businesses, experts, and partners across a multitude of sectors. This long-standing commitment is aimed at addressing the unique challenges and objectives of our clientele.

Anchored in the principles that have defined our past, our 360PRO solutions are designed with a forward-thinking approach towards sustainability, aiming to secure a more promising future for all our customers.

Drawing upon its expertise and heritage, Miele Professional offers a comprehensive range of products designed to meet the rigorous demands of commercial settings.

Since the year 2000, Miele Professional has developed from being just a product manufacturer to a system provider for commercial solutions. It offers customized concepts and services for various sectors, such as healthcare, hospitality, and education2

Management

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Early Miele washing machine with a mangle (probably 1930)

At the helm of Miele Professional stands Dr. Christian Kluge, leading the International division's global operations.

Overseeing the operational endeavors of the Professional sector within the German sales company is Mr. Martin Hübner, ensuring effective management of activities within the region.

Miele Professional Solutions

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Miele Professional offers a broad range of products, including:

  • Laundry Technology: Commercial washing machines, tumble dryers, and ironing equipment.
  • Dishwashing Technology: Professional dishwashers designed for high efficiency and hygiene.
  • Medical Technology: Solutions for the sterilization and cleaning of medical instruments.
  • Laboratory Technology: Appliances and systems for Medical
  • Dental Technology: Specialized cleaning and disinfection equipment for dental practices.  

Miele Professional provides a diverse portfolio of products tailored for various industries, including hospitality, healthcare, catering, and more. These offerings include:

  • Commercial Laundry Equipment: Miele's industrial washers and dryers are engineered for efficiency, durability, and hygiene, making them ideal for hotels, restaurants, hospitals, and other establishments with high-volume laundry needs.
  • Commercial Dishwashing Systems: Miele offers commercial dishwashers designed to deliver exceptional cleaning performance, reliability, and energy efficiency, catering to the needs of professional kitchens, cafeterias, and food service operations.

Miele Professional Products

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  • Commercial Laundry Equipment: Washing machines[4], Tumble dryers, Washer-dryer combinations
  • Commercial Dishwashers: Undercounter dishwashers, Hood type dishwashers, Rack type dishwashers, Flight type dishwashers
  • Medical and Laboratory Equipment: Washer disinfectors, Thermal disinfectors, Glassware washers
  • Dental and Dental Lab Equipment: Washer disinfectors, Thermal disinfectors
  • Sterilization Equipment: Autoclaves, Washer disinfectors, Thermal disinfectors
  • Professional Wet Cleaning Systems: Wet cleaning machines, Wet cleaning detergents and accessories
  • Professional Ironers and Finishing Equipment: Rotary ironers, Finishing tables, Steam irons
  • Accessories and Consumables: Cleaning agents, Laundry detergents, Water treatment systems, Filters and accessories for various machines

Miele Professional Support and Services

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In addition to its product offerings, Miele Professional [5]provides comprehensive support and services to its customers. This includes installation, training, technical support, and maintenance programs tailored to the specific needs of each client, ensuring optimal performance and longevity of the equipment.

Miele Professional Quality

At Miele Professional, quality[6] is paramount. Our appliances are meticulously developed by Miele engineers, utilizing carefully selected components primarily produced in our expert centers across Germany and Europe. German engineering to us means meticulous attention to detail and relentless pursuit of even the slightest improvements.

This commitment ensures the highest level of product service life and 100% quality in everything we do—a standard unmatched by any other in the sector.

Miele Professional Efficiency

Our focus on efficiency provides a long-term advantage. When considering the costs over the entire service life of our products, it becomes evident how economically our appliances can be operated. German engineering translates to the greatest value for our customers: extended service life, minimal water and energy consumption, swift and reliable work processes, and dependable, durable technology.

Miele Professional Performance

Regardless of the demands placed on our appliances, their powerful performance and robust constructions never fail to impress. Each product undergoes a rigorous final test run, ensuring only those that pass every benchmark are ready for delivery to our customers. Once in operation, our appliances continue to deliver top-quality results consistently. Our customers can focus on their business, assured that our appliances will perform reliably, time and time again.

Miele Professional Ergonomics

Miele Professional appliances boast numerous intelligent functions adaptable to individual needs. While many processes operate automatically, the freedom to customize program settings makes operating our appliances quick and intuitive. Clear text displays with simple user instructions instill confidence and safety, addressing all user inquiries effectively.

Miele Professional Service

Our commitment to service begins well before your Miele machine arrives. It commences with a thorough needs analysis, encompassing process planning and detailed efficiency calculations. Through consultation, we develop tailored solutions for your specific requirements, resulting in a needs-oriented system solution that ensures safe processes.

With individually tailored service programs, including maintenance contracts, we offer preventive service. Regular inspections, servicing, and maintenance guarantee safe and reliable work processes, preserving the value of your appliance and safeguarding your investment. Should any issues arise, our extensive Miele Professional service network is readily available to assist.

Environmental Sustainability

Miele Professional is committed to environmental sustainability and integrates eco-friendly features into its products and operations. From energy-efficient appliances to responsible manufacturing practices, Miele prioritizes sustainability in its business operations.

Global Presence

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With a global network of subsidiaries, dealers, and service centers, Miele Professional serves clients worldwide, delivering high-quality products and personalized support to businesses in diverse industries. Miele Professional has the following operations around the world:

International

Northern & Western Europe (NWE)

Germany Austria & Switzerland (DACH)

North America Region (NAR)

Southern & Eastern Europe (SEE)

References

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  1. ^ "About us". www.mieleusa.com. Retrieved 2016-08-25.
  2. ^ "Miele Professional: Making industry history and consistently reinventing itself". www.miele.de. Retrieved 2024-09-30.
  3. ^ Lelie, Esther van der (2014-06-03). "90-jarige Miele: echte prof in wasverzorging". Schoonmaakjournaal (in Dutch). Retrieved 2024-09-30.
  4. ^ "Our Products - Miele Professional | Miele.com". www.miele.com. Retrieved 2024-09-30.
  5. ^ Professional, Miele USA-. "Miele Professional Introduces New Line of Benchmark Machines for On-Premise Laundry Operations". www.prnewswire.com. Retrieved 2024-09-30.
  6. ^ "Miele Wasmachines Electrolux | Uit voorraad leverbaar". www.laundrysystems.nl. Retrieved 2024-09-30.
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Media related to Miele at Wikimedia Commons