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Cultural agility

From Wikipedia, the free encyclopedia

Cultural agility is a term employed in talent management to design a complex competency based on skills whose command allows an individual or an organization to perform successfully in cross-cultural situations.[1][2][3] Cultural agility has been conceptualized as an individual's ability to comfortably and effectively work in different cultures (e.g., countries, organizations) and with people from different cultures, national origins, generations, gender, etc.[4]  People with cultural agility are able to "build trust, gain credibility, communicate, and collaborate effectively across cultures".[5]  The concept appears to overlap with others such as cross-cultural competence and cultural intelligence.[6] The subject has been linked to studying abroad,[7] foreign talent acquisition,[8] immigrants and refugees,[9] career success,[10] sports coaching,[11] leadership development,[12] and global business.[13] Currently, the term is often associated with research carried out by Paula Caligiuri, and a few others like Marisa Cleveland,[14] and Zeinab Shawky Younis.[15] On psychological aspects, the command of cultural agility resources may be facilitated by personality traits like extraversion, openness, and predisposition to novelty seeking, but also by appropriate learning.[16] Self-assessment has been pointed out as a practical approach to evaluate the level of competence reached by cultural agility trainees.[17]

History

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Apart from its colloquial use, the term agility was proposed as a relevant concept to industry and business management in the 1990s by Steven L. Goldman,[18] who published a volume on the subject.[19] An early use of the full term (cultural agility) is found in a series of conferences by Terry Lee named "Leadership for the New Millennium", in 1999.[20]

In recent times, the concept has been amply developed by Paula Caligiuri from Northeastern University and her co-authors, through many academic articles and books, now being widely used in academic literature.[21] Other authors publishing books on agility as a main subject include Peter Gillies from TIAS School for Business and Society (Tilburg, Netherlands),[22] and Guy Morrow, from the University of Melbourne, Australia.[23]

Beyond academic circles, the term has gained popularity in mass media when commenting about the need for acquisition of intercultural skills to achieve adequate inclusion in the socioeconomic workings of an increasingly globalized world.[24][25][26][27][28] A Cultural Agility Collaboration Group has been established by the University of Minnesota to facilitate developing inclusive, equitable, socially just spaces in campuses, and local communities.[29]

Digitalization

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Digital technologies facilitate communication across cultures, and help overcome language barriers to some extent.[30]

Localization

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Although adapting business practices to local cultural preferences may seem generally appropriate,[31] detailed assessment of circumstances may reveal overall benefits from the use of countercultural practices on some occasions.[32]

Training

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Opportunities to learn cultural agility theory and/or techniques appear to be growing through:

  • Self-assessment, and e-learning.[33][34]
  • Organizational courses[35]
  • Inclusion of CA themes and courses in university syllabuses[36][37]
  • Ad-hoc programs for personnel sectors[38][39]

Further reading

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Recent papers

  • Lazarova, Mila; Caligiuri, Paula; Collings, David G.; De Cieri, Helen (2023-01). "Global work in a rapidly changing world: Implications for MNEs and individuals". Journal of World Business. 58 (1): 101365. doi:10.1016/j.jwb.2022.101365. PMC 9229585
  • Caligiuri, Paula; Caprar, Dan V. (2022-06-06). "Becoming culturally agile: Effectively varying contextual responses through international experience and cross-cultural competencies". The International Journal of Human Resource Management. 0 (0): 1–22. doi:10.1080/09585192.2022.2083918. ISSN 0958-5192
  • Caligiuri, Paula; Sbaa, Maha Yomn; Milosevic, Mina; MacGregor-Peralta, Julia; Griffith, Richard (2022-12). "Assessing cross-cultural performance: beyond just "being there", revisited". International Journal of Cross Cultural Management. 22 (3): 413–431. doi:10.1177/14705958221135216. ISSN 1470-5958

Books

  • Caligiuri, P. (2012). Cultural Agility: Building a Pipeline of Globally Successful Professionals. Jossey-Bass Publishing.ISBN 978-1118275078.
  • Ferraro, G. P., & Briody, E. K. (2017). The cultural dimension of global business. Taylor & Francis. ISBN 1138202290[40]
  • Olivier, S., Hölscher, F., & Williams, C. (2020). Agile Leadership for Turbulent Times: Integrating Your Ego, Eco and Intuitive Intelligence. Routledge. ISBN 978-0367457105[41]
  • The Agile Culture Code: A guide to organizational agility (1st ed., 2020). BusinessVillage, ISBN 978-3869805252.[42]
  • Caligiuri P. Building Your Cultural Agility: The Nine Competencies of Successful Global Professionals. Kogan-Page Publishing, (2021, in press), ISBN 978-1789666618[17]

References

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  1. ^ Caligiuri, Paula (2013-07-01). "Developing culturally agile global business leaders". Organizational Dynamics. 42 (3): 175–182. doi:10.1016/j.orgdyn.2013.06.002.
  2. ^ Sager, Mathias (2019-03-02). "The Development of Cultural Agility (A Literature Review)". Medium. Retrieved 2021-02-15.
  3. ^ Olivier, Sharon; Hölscher, Frederick; Williams, Colin (2021). "7". Leadership and cultural agility (1st ed.). UK: Routledge. pp. 162–191. doi:10.4324/9781003029595-8. ISBN 978-0367457105. S2CID 229417236.
  4. ^ Caligiuri, Paula. (2012). Cultural agility : building a pipeline of successful global professionals. San Francisco: Jossey-Bass. ISBN 978-1-118-33054-8. OCLC 795504483.
  5. ^ Dahl, Annette (2019). Global perspectives : a practical guide to navigating across cultures (1. udgave ed.). [Risskov]: Granhof & Juhl. ISBN 978-87-970507-5-0. OCLC 1142165270.
  6. ^ "CULTURAL INTELLIGENCE Trademark of XL ALLIANCE, LLC - Registration Number 4430285 - Serial Number 85937282 :: Justia Trademarks". trademarks.justia.com. Retrieved 2021-02-18.
  7. ^ Traylor, Allison; Caligiuri, Paula (2019-12-16). "The study buddy effect: studying abroad with a close friend and the development of cultural agility". Research in Comparative and International Education. 14 (4): 466–476. doi:10.1177/1745499919894073. S2CID 213915155.
  8. ^ "Aussie lawyers: London wants you". Australian Financial Review. 2019-07-12. Retrieved 2021-02-28.
  9. ^ department, the Maine Sunday Telegram marketing (2020-03-22). "Maine Summer Camps' Level Ground Initiative Opens Up the Camp Experience for New Mainers". Press Herald. Retrieved 2021-02-28.
  10. ^ Caligiuri, Paula; Bonache, Jaime (2016-01-01). "Evolving and enduring challenges in global mobility". Journal of World Business. The World of Global Business 1965-2015. 51 (1): 127–141. doi:10.1016/j.jwb.2015.10.001. ISSN 1090-9516.
  11. ^ Waine, Anthony; Hacker, Vivien (2014), Waine, Anthony; Naglo, Kristian (eds.), "The Phenomenon of David Beckham: Incorporating Cultural Mobility and Cosmopolitanism", On and Off the Field: Fußballkultur in England und Deutschland | Football Culture in England and Germany (in German), Wiesbaden: Springer Fachmedien, pp. 47–66, doi:10.1007/978-3-658-00133-9_3, ISBN 978-3-658-00133-9, retrieved 2021-03-01
  12. ^ "IRMA-International.org: Culturally Agile Leadership: A Relational Leadership Development Approach: Marisa Cleveland, Simon Cleveland: Journal Articles". www.irma-international.org. Retrieved 2021-02-28.
  13. ^ Caligiuri, Paula (2013). "Developing culturally agile global business leaders". Organizational Dynamics. 42 (3): 175–182. doi:10.1016/j.orgdyn.2013.06.002.
  14. ^ Cleveland, Marisa; Cleveland, Simon (2021-07-01). "Developing Leadership Cultural Agility for Civil Discourse". International Journal of Smart Education and Urban Society. 12 (3): 1–10. doi:10.4018/IJSEUS.2021070101. ISSN 2574-8254. S2CID 236312419.
  15. ^ Younis, Zeinab Shawky; Mohamed, Dina Assem Abelmounem (2022-10-25). "The impact of Leadershift on cultural agility policy: The search for effective ways of mindfulness". Journal of Business and Retail Management Research. 17 (1). doi:10.24052/JBRMR/V17IS01/ART-03.
  16. ^ Braun, Thomas J.; Hayes, Bryan C.; DeMuth, Rachel L. Frautschy; Taran, Olya A. (2017-11-22). "The Development, Validation, and Practical Application of an Employee Agility and Resilience Measure to Facilitate Organizational Change". Industrial and Organizational Psychology. 10 (4): 703–723. doi:10.1017/iop.2017.79. ISSN 1754-9426. S2CID 148862147.
  17. ^ a b CALIGIURI, PAULA (2021). BUILD YOUR CULTURAL AGILITY : the nine competencies you need to be a successful global professional. KOGAN PAGE. ISBN 978-1-78966-661-8. OCLC 1152067760.
  18. ^ Goldman, Steven L.; Nagel, Roger N. (1993-01-01). "Management, technology and agility: the emergence of a new era in manufacturing". International Journal of Technology Management. 8 (1–2): 18–38. doi:10.1504/IJTM.1993.025758. ISSN 0267-5730.
  19. ^ Goldman, Steven L. (1995). Agile competitors and virtual organizations : strategies for enriching the customer. Roger N. Nagel, Kenneth Preiss. New York: [Wiley]. ISBN 0-471-28650-8. OCLC 902613554.
  20. ^ Robert H Miller (1999). "Higher, Faster, Stronger - the Challenge of the New Millennium". The International Congress on Local Government Engineering and Public Works : incorporating the 10th National Local Government Engineering Conference, Sydney, Australia, 22-26 August 1999. Sydney, N.S.W.: Institute of Public Works Engineering Australia. p. 6. ISBN 0-9586804-9-3. OCLC 779853755.
  21. ^ Duus, Rikke; Cooray, Muditha (2014-06-29). "Together We Innovate: Cross-Cultural Teamwork Through Virtual Platforms". Journal of Marketing Education. 36 (3): 244–257. doi:10.1177/0273475314535783. ISSN 0273-4753. S2CID 168104931.
  22. ^ Gillies, Peter (2018). Cultural agility : ǂthe ǂnew basics of organizational development. CPSIA. ISBN 978-1-9875-5090-0. OCLC 1258308866.
  23. ^ Morrow, Guy (2018). Artist Management : Agility in the Creative and Cultural Industries. Milton: Routledge. ISBN 978-1-315-52087-2. OCLC 1032712014.
  24. ^ Selingo, Jeffrey J. (Nov 17, 2017). "Are colleges preparing students for the automated future of work?". Washington Post. Retrieved Feb 19, 2021.
  25. ^ "How College Students Should Prepare for Our Automated Future". Time. Retrieved 2021-02-19.
  26. ^ "Cultural awareness training comes to Rwanda". The New Times | Rwanda. 2019-08-05. Retrieved 2021-02-19.
  27. ^ McDonald, Tim. "Humanics: A way to 'robot-proof' your career?". www.bbc.com. Retrieved 2021-02-19.
  28. ^ "The road ahead is hard. Now is not the time to kill off studies in the humanities | Alexis Wright". the Guardian. 2020-06-22. Retrieved 2021-02-19.
  29. ^ "CAC Working Groups – Maine Campus Compact". Retrieved 2021-02-28.
  30. ^ Lifintsev, Denys; Wellbrock, Wanja (2019). "Cross-cultural communication in the digital age". Estudos em Comunicação. 1 (28). doi:10.25768/FAL.EC.N28.A05.
  31. ^ Declercq, Christophe (2011-03-17). "Advertising and Localization". The Oxford Handbook of Translation Studies. doi:10.1093/oxfordhb/9780199239306.013.0019. Retrieved 2022-03-15.
  32. ^ Caprar, Dan V.; Kim, Sunghoon; Walker, Benjamin W.; Caligiuri, Paula (2022-01-01). "Beyond "Doing as the Romans Do": A review of research on countercultural business practices". Journal of International Business Studies. 53 (7): 1449–1483. doi:10.1057/s41267-021-00479-2. ISSN 0047-2506. S2CID 256513407.
  33. ^ "cultural agility". TASCA. Retrieved 2022-03-13.
  34. ^ "Skiilify". Skiilify. Retrieved 2022-03-14.
  35. ^ "Cultural Agility for Organizations". study.com. Retrieved 2022-03-13.
  36. ^ yoonrh@appstate.edu (2020-06-29). "Intercultural Competency". Intercultural Competency. Retrieved 2022-03-13.
  37. ^ Lexington, Transylvania University 300 North Broadway; Fax: 859-233-8797, KY 40508 USA Phone: 859-233-8300. "Program Requirements - Transylvania University". Transylvania University | Academics. Retrieved 2022-03-13.{{cite web}}: CS1 maint: numeric names: authors list (link)
  38. ^ "AFCLC's PAC Prepares Senior Leaders for Overseas Assignments with Culturally Focused Train". Air University (AU). 8 March 2022. Retrieved 2022-03-13.
  39. ^ "The Lehman College Peace Corps Prep Program - Intercultural Competence". www.lehman.edu. Retrieved 2022-03-13.
  40. ^ Ferraro, Gary P. (2017). The cultural dimension of global business. Elizabeth Kathleen Briody (8th ed.). Abingdon, Oxon. ISBN 978-1-138-63245-5. OCLC 957504075.{{cite book}}: CS1 maint: location missing publisher (link)
  41. ^ Olivier, Sharon (2021). Agile leadership for turbulent times : integrating your ego, eco and intuitive intelligence. Frederick Holscher, Colin Williams. Abingdon, Oxon. ISBN 978-1-003-02959-5. OCLC 1182020299.{{cite book}}: CS1 maint: location missing publisher (link)
  42. ^ Puckett, Stefanie (2020). The agile culture code : a guide to organizational agility. Göttingen. ISBN 978-3-86980-525-2. OCLC 1200545426.{{cite book}}: CS1 maint: location missing publisher (link)
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