Talk:Intercom, Inc.
| This is the talk page for discussing improvements to the Intercom, Inc. article. This is not a forum for general discussion of the article's subject. |
Article policies
|
| Find sources: Google (books · news · scholar · free images · WP refs) · FENS · JSTOR · TWL |
 | This article is rated B-class on Wikipedia's content assessment scale. |
 | Individuals with a conflict of interest, particularly those representing the subject of the article, are strongly advised not to directly edit the article. See Wikipedia:Conflict of interest. You may request corrections or suggest content here on the Talk page for independent editors to review, or contact us if the issue is urgent. |
 | The following Wikipedia contributors may be personally or professionally connected to the subject of this article. Relevant policies and guidelines may include conflict of interest, autobiography, and neutral point of view. |
COI request
[edit](The following request by Alyssa Nectar PR copied from WP:TH#Community Assistance by ColinFine (talk) 11:04, 10 November 2018 (UTC))
 | This edit request by an editor with a conflict of interest has now been answered. |
Remove software from second sentence, because Intercom is for any business with a website Add Sydney to the list of Intercom offices Industry should be “Enterprise Software”, not customer communications Change David Barrett’s title in the list of key people; he is a co-founder but no longer at the company/ OR remove David Barrett from key people Add Karen Peacock (COO) and Alexandra Shapiro (CMO) to the Key People List Update the last sentence in the upfront paragraph to reflect Intercom’s current customer and conversation count: As of October 2018, Intercom has 30,000+ paying customers and powers 500M conversations monthly. Citations for the #s: https://www.forbes.com/sites/alexkonrad/2018/10/10/intercom-launches-smart-chatbot/#5c825323365a http://customerthink.com/intercom-launches-ai-powered-chatbot-to-answer-customers-most-common-questions/ — Preceding unsigned comment added by Alyssa Nectar PR (talk • contribs) 17:52, 9 November 2018 (UTC)
Reply 10-NOV-2018
[edit]
Edit request partially implemented
Sydney was added.- The following infobox parameters were modified as requested:
- The
|key people=parameter was updated with only non-founders - The founders were placed under the
|founders=parameter.
- The figure for 30,000 customers was updated, as it was linked to an author (Alex Konrad) writing about the figure in an article.
The figure concerning 500M was not added, as this is a figure only supplied by the company, and not offered as coming from an independent source's author. Having no author attached makes it less reliable, as there is less accountability for the claim as opposed to one where an author has placed their name (and thus, their reputation) on it.
Regards, Spintendo 16:59, 10 November 2018 (UTC)
Request edit on 13 January 2019
[edit] | This edit request by an editor with a conflict of interest was declined. No sources provided. |
Can you please remove Alexandra Shapiro (CMO) from the Key People List. She has left the company. Alyssa Nectar PR (talk) 17:46, 23 January 2019 (UTC)
Reply 23-JAN-2019
[edit]
Unable to implement
- The requested-for changes cannot be implemented because no references verifying this change have been provided to the review editor.
Regards, Spintendo 04:14, 24 January 2019 (UTC)