Talk:Healthgrades

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A fact from Healthgrades appeared on Wikipedia's Main Page in the Did you know column on 4 October 2011 (check views). The text of the entry was as follows:

Did you know... that HealthGrades proprietary ratings of U.S. healthcare providers are free to view, but providers pay licensing fees to publicize their own favorable ratings?

A record of the entry may be seen at Wikipedia:Recent additions/2011/October.

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Reviews on Dr Erik Hansen in SF, CA

Bad reviews 2601:645:C101:28A0:DD2C:9819:1E44:4A52 (talk) 01:05, 3 March 2023 (UTC)[reply]

Conflicts of interest?

According to Crunchbase, Healthgrades acquired Evariant, which has "healthcare’s only Patients for Life Platform, enables providers to optimize growth through smarter patient acquisition and retention. Our customers achieve indisputable value through high-value service line growth, improving provider network utilization and planning, and extending patient lifetime value. Our solutions deliver actionable intelligence that enable healthcare providers to find, guide, and keep patients for life. Evariant is the trusted advisor to leading healthcare systems, representing over 1000 hospitals nationwide." [Healthgrades issues ratings of hospitals.]

As of 2017, Healthgrades was invested in Conversa Health, which Crunchbase describes as follows:

"Conversa enables health systems to virtually engage, monitor and manage patients for chronic care, acute discharge, perioperative, oncology, OBGYN, prevention and wellness, and more. The automated care platform engages patients at high frequency and scale, while triaging to care venues when necessary, optimizing and improving the use of telehealth e-visits, phone calls and in-person consults. Conversa’s suite of COVID-19 Virtual Care Programs is being used by innovative organizations like UCSF Health, Northwell, UNC Health, Prisma Health and University Hospitals to provide symptom checking and triage, provide check-ins with quarantined patients, deliver lab results and screen employees, patients and visitors." [That description may have been provided by the company.]

As described, Healthgrades' investment in Evaraint seems to give it an obvious conflict of interest. It purports to provide a forum for consumer reviews while its acquisition "enables providers to optimize growth through smarter patient acquisition and retention." Consumer reviews bring in no income. Nicmart (talk) 01:26, 3 May 2023 (UTC)[reply]

Banned reviews

There are consumers who complain online that their doctor reviews have been banned by Healthgrades, though the contributors deny violating terms of services. Can this be explained by the conflicts of interest described in another section? Nicmart (talk) 01:29, 3 May 2023 (UTC)[reply]

According to Minc Law, Healthgrades also permits providers to challenge "fake" reviews without needing to contact the consumer posting the review. Nicmart (talk) 01:50, 3 May 2023 (UTC)[reply]