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Service description

From Wikipedia, the free encyclopedia

In information technology, a service description is a description of a service that explains how the service can be used by clients. The exact meaning of the term depends on context.

In IT service management

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In IT service management, a service is something provided by people to other people.

Certain frameworks to describe IT service management use the term service description; for instance, it may be a standard part of a service level agreement.[1]

In software systems

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In software systems with a service-oriented architecture, certain parts of the software act as services that other parts of the software invoke by sending a request and receiving a response in return. Many different ways of doing this have been developed over time; some have developed into standards, such as CORBA and SOAP. In this context, a service description describes the structure of the request and of the response. The exact way to do this depends on the standard being used. Examples:

References

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  1. ^ Dipl.-Ing. Walter Abel Management Consulting (2024-05-12). "Documents for IT Service Management, according to ITIL® and ISO 20000". Retrieved 2024-06-18.