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Docomo Pacific

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Docomo Pacific
IndustryTelecommunications
HeadquartersTamuning, Guam, U.S.
Key people
Roderick Boss (President & CEO)
ProductsMobile, Television, Internet, Telephone
ParentNTT Docomo
Websitewww.docomopacific.com

Docomo Pacific is a wholly owned subsidiary of Japanese mobile phone operator NTT Docomo headquartered in Tamuning, Guam. It is the largest provider of mobile, television, internet and telephone services to the United States territories of Guam and the Northern Mariana Islands.

The company was formed through the merger of cell phone carriers Guamcell Communications and HafaTel and was acquired in December 2006 by NTT Docomo, a spin-off of Japanese communication company Nippon Telegraph and Telephone.[1] In October 2008, Docomo Pacific was the first company on Guam to introduce a HSDPA network.[2] In November 2011, Docomo Pacific launched 4G HSPA+ service on Guam followed by the launch of advanced 4G LTE service in October 2012.[3]

In May 2013, Docomo Pacific acquired cable company MCV Broadband (Marianas Cable Vision Broadband) from Seaport Capital, an investment company based in New York City.[4]

Incidents

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March 17, 2023

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A cyberattack occurred early in the morning, disabling access to Docomo's call hotline center, website, and internet services.

Immediate failsafe protocols were initiated by Docomo's cybersecurity technicians, shutting down the affected servers and isolating the intrusion.

During the downtime of the call center and the internet, people on Facebook from Guam complained about what was happening. People complained about the stuff that happened.

Docomo subscribers still had access to the mobile network, as well voice, SMS, and fiber internet services. Subscribers of other telecommunication companies were not affected.

Docomo Pacific posted the updates on their Facebook page, due to their website being offline. After March 17th, the post was deleted and they returned to their normal schedule.

Some Docomo internet services came back the next day to some places in Guam, but other villages were still left with no internet. The next day, Internet services around Guam came back.

See also

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References

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  1. ^ NTT DoCoMo (20 March 2006). "NTT DoCoMo to Acquire Guam Cellular and Guam Wireless". NTT DOCOMO. NTT DoCoMo. Retrieved 3 September 2015.
  2. ^ Docomo Pacific (9 October 2008). "Docomo Pacific Launches 3.5G Technology On W-CDMA Network For Guam". Docomo Pacific. Docomo Pacific. Retrieved 3 September 2015.
  3. ^ Docomo Pacific (4 October 2012). "Docomo Pacific Launches 4G LTE". Docomo Pacific. Docomo Pacific. Retrieved 3 September 2015.
  4. ^ Mar-Vic Cagurangan (22 May 2013). "Docomo Pacific-MCV Broadband merger finalized". Marianas Variety Guam Edition. Retrieved 3 September 2015.
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