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Hallmark Cards

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Hallmark Cards, Inc.
Company typePrivate
IndustryRetail, greeting card, television
Founded1907 (as Norfolk Post Card Company)
1910 (as Hall Brothers)
1928 (as Hallmark)
FounderJoyce Hall
Headquarters2501 McGee Street,
Kansas City, Missouri
,
U.S.
Number of locations
1,245 stores (September 2023)
Area served
Worldwide
Key people
  • Donald J. Hall Jr. (executive chairman)
  • David E. Hall (executive vice chairman)
  • Mike Perry (president & CEO)
Products
  • Greeting cards
  • Gift wrap
  • Party goods
  • Giftware
  • Stationery
  • Electronic greetings
  • Keepsake ornaments
  • Media/entertainment
Brands
RevenueIncrease US$5.0 billion (2020)[1]
OwnerHall family
Number of employees
30,000 (2020)[2]
Subsidiaries
Websitehallmark.com

Hallmark Cards, Inc. is a privately held, family-owned American company based in Kansas City, Missouri. Founded in 1910 by Joyce Hall, Hallmark is one of the oldest and largest manufacturers of greeting cards in the United States.[3] In 1985, the company was awarded the National Medal of Arts.[4]

In addition to greeting cards, Hallmark also manufactures such products as party goods, gift wrap, and stationery. Hallmark acquired Binney & Smith in 1984, and would later change its name to Crayola, LLC after its well-known Crayola brand of crayons, markers and colored pencils. The company is also involved in television, having produced the long-running Hallmark Hall of Fame series since 1951, and launching the Hallmark Channel 50 years later (replacing an earlier joint venture with The Jim Henson Company, Odyssey Network).

History

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Hallmark corporate headquarters entrance.
Hallmark corporate offices.
A Hallmark Store in Toronto Eaton Centre.

Driven by an early 20th-century postcard craze, Joyce Clyde Hall and his older brothers, William and Rollie, began the Norfolk Post Card Company in 1907, initially headquartered in the Norfolk, Nebraska bookstore at which they worked. The next year, Rollie bought out the store's non-family business partner and it became "Hall Brothers", doing business as the Hall Book Store. The postcard business soon outgrew the store's resources, and Joyce moved it to Kansas City in 1910. By 1912, the postcard craze had faded and the company had begun selling "Christmas letters" and greeting cards, shortening its name a few years later to the Norfolk Card Company.[5]

In 1917, Hall and his brother Rollie "invented" modern wrapping paper when they ran out of traditional colored tissue paper at the stationery store and substituted fancy French envelope lining paper. After selling the lining paper again the next year, the Hall Brothers started printing their own specifically designed wrapping paper.[6] In 1922, the company expanded throughout the country.[7] The staff grew from 4 to 120 people, and the line increased from holiday cards to include everyday greeting cards.

In 1928, the company introduced the brand name Hallmark, after the hallmark symbol used by goldsmiths in London in the 14th century, and began printing the name on the back of every card. That same year, the company became the first in the greeting card industry to advertise their product nationally. Their first advertisement appeared in Ladies' Home Journal and was written by J.C. Hall himself.[7] In 1931, the Canadian William E. Coutts Company, Ltd., a major card maker, became an affiliate of Hall Brothers – their first international business venture.

In 1944, it adopted its current slogan, "When you care enough to send the very best." It was created by C. E. Goodman, a Hallmark marketing and sales executive, and written on a 3x5 card.[8] The card is on display at the company headquarters. In 1951, Hall sponsored a television program for NBC that gave rise to the Hallmark Hall of Fame, which has won 80 Emmy Awards.[9] Hallmark now has its own cable television channel, the Hallmark Channel which was established in 2001. For a period of about 15 years, Hallmark owned a stake in the Spanish language network Univision.

In 1954, the company name was changed from Hall Brothers to Hallmark.[10] In 1958, William E. Coutts Company, Ltd. was acquired by Hallmark. Until the 1990s, Hallmark's Canadian branch was known as Coutts Hallmark.

In 1973, Hallmark Cards started manufacturing Christmas ornaments. The first collection included 18 ornaments, including six glass ball ornaments.[11] The Hallmark Keepsake Ornament collection is dated and available for just one year. By 1998, 11 million American households collected Hallmark ornaments, and 250,000 people were members of the Keepsake Ornament Collector's Club.[12] The Collector's Club was launched nationally on June 1, 1987.[13] One noted Christmas ornament authority was Clara Johnson Scroggins who wrote extensively about Keepsake Ornaments and had one of the largest private collections of Christmas ornaments.[14]

In 1980, Hallmark Cards acquired Valentine & Sons of Dundee, Scotland, one of the world's oldest publishers of picture postcards.[15] In 1984, it acquired W. N. Sharpe Holdings, a 114–year old British greeting card manufacturer for $52 million. The same year, it acquired Binney & Smith (later Crayola), a manufacturer of crayons for $204 million.[16]

In 1998, Hallmark made a number of acquisitions, including Britain-based Creative Publishing (a recent spinoff of Fine Art Developments), and U.S.-based InterArt.[17][18]

As of 2014, The Paper Store LLC is one of the largest independently owned groups of Hallmark Gold Crown stores in the United States. This partnership began in the year 1972.[19]

Employees

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Worldwide, Hallmark has over 27,000 employees; 20,000 of them work in the United States, about 5,600 of whom are full-time employees. About 2,700 Hallmarkers work at the Kansas City headquarters.[1]

Management

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On June 26, 2019, it was announced that Mike Perry would serve as president and CEO, while Donald J. Hall Jr. serves as executive chairman and David E. Hall as executive vice-chairman.[20][21]

Creative resources

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Hallmark's creative staff consists of around 900 artists, designers, stylists, writers, editors, and photographers. Together, they generate more than 19,000 new and redesigned greeting cards and related products per year. The company offers more than 48,000 products at any one time.

Products and services

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Hallmark offers or has offered the following products and services:

Greeting cards

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Hallmark birthday cards

Hallmark Cards feature several brands and licenses. Shoebox, the company's line of humorous cards, evolved from studio cards. Maxine was introduced in 1986 when she appeared on several Shoebox cards the year the alternative card line was launched. hoops&yoyo. and Revilo are other popular lines. Forever Friends was purchased in 1994 from English entrepreneur Andrew Brownsword, who for four years subsequently was Chief Executive of Hallmark Europe. Image Craft was acquired by the William E. Coutts Company subsidiary of Hallmark Canada in the mid-2000s.

Hallmark has provided software for creating and printing cards. This software has been known as Hallmark Card Studio, with partner Nova Development, and Microsoft Greetings Workshop in partner with Microsoft.[22]

Gift products

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  • Gifts, greeting cards
  • Ornaments (primarily Christmas-themed)
  • Gift wrap
  • Personalized items
  • Party supplies
  • Books
  • Stationery
  • Sentimental frames
  • Recordable plush
  • Plush figures
  • Bookmarks
  • Snowglobes

Licensors

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Some of the licensors for Hallmark's greeting cards, ornaments, and gift products include:

Hallmark Visitors Center

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The Hallmark Visitors Center is located at the company's headquarters in Kansas City, Missouri. The Center features exhibits about the company's history including historic greeting cards and postcards, Christmas ornaments, exhibits from the company's art collection, and displays about the Hallmark Hall of Fame programs and awards.[23] There is also a movie about the company's history.

Hallmark School Store

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Alvirne High School in Hudson, New Hampshire, operates the only Hallmark school store in the United States. Besides normal food and beverage items, the "Bronco Barn" store also sells Hallmark cards. The store is run by students in Marketing I and Marketing II classes, and is open to students all day and after school.[24]

Subsidiaries and assets

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A Hallmark Gold Crown franchise in Evansville, Indiana.
A Crayola pack of 64 crayons.

Hallmark owns:

  • Bernama TV: Malaysian news television network. Hallmark holds a 7% stake in the network.[25]
  • Crayola LLC (formerly Binney & Smith): makers of Crayola-brand crayons
  • DaySpring Greeting Cards, is the world's largest Christian greeting card company. It was purchased in 1999 from Cook Publishing and is based in Siloam Springs, Arkansas.
  • Hallmark Baby: Baby clothing, toy, and decor sales website that sells exclusive Hallmark products.
  • Hallmark Business Connections: Formed in 1996, Hallmark Business Connections is a business-to-business subsidiary of Hallmark Cards, Inc. and is headquartered in Kansas City, Missouri;[26] it provides incentives—reward programs, recognition programs, and online gift certificates.
  • Hallmark Channel: cable television network—Hallmark Cards owns this now privately held company (Crown Media Holdings), having acquired the stake it didn't own from Liberty Media; the network launched the Hallmark Mystery sister channel (formerly known as Hallmark Movie Channel and Hallmark Movies & Mysteries) in January 2004, and Hallmark Family (formerly Hallmark Drama) in October 2017.
  • Hallmark Gold Crown: a chain of independently-owned card and gift stores in the United States and Canada. Certain locations are corporate operated.
  • Halls, an upscale department store at Kansas City's Crown Center
  • Hallmark+: A premium subscription video on-demand (SVOD) service that is the primary streaming provider of Hallmark films, features, TV series and original productions. As of September 2024 (when it rebranded from Hallmark Movies Now), it also serves a secondary purpose as a loyalty program for Hallmark Gold Crown stores.
  • Rainbow Brite: a franchise of children's dolls; includes the TV series produced by DIC Entertainment, with a 1985 theatrical film, Rainbow Brite and the Star Stealer produced by DIC and distributed by Warner Bros. Discovery.
  • Shirt Tales: a franchise of cards, featuring animals with shirts that read different messages; property licensed for a 1982 animated series for NBC created by Hanna-Barbera Productions, whose rights are owned by the Turner Entertainment division of Warner Bros. Discovery.
  • Sunrise Greetings: Located in Bloomington, Indiana
  • Zoobilee Zoo: a 1986 live-action children's series featuring a number of contemporary Broadway theatre players, centered around a zoo populated by animals with artistic tastes.

In addition, Hallmark Cards is the property manager of the Crown Center commercial complex, adjacent to its headquarters, and the owner of lithographer Litho-Krome Co.

Photographic Collection

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In 2006, Hallmark donated its Hallmark Photographic Collection, an extensive collection of photographs by prominent photographers including Todd Webb, to the Nelson-Atkins Museum of Art in Kansas City.[27]

Maxine

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"Maxine" is a fictional character featured in a line of greeting cards first published by Hallmark's Shoebox collection in 1986. As of 2017, more than 160 million Maxine greeting cards have been sold.[28] The comic strip-style character, portrayed as an irascible older woman, was created by a Hallmark in-house artist, and in addition to greeting cards has been featured on t-shirts, coffee mugs, holiday ornaments, and other items. In 2000, she was featured in an animated holiday television special, "Maxine's Christmas Carol."[29]

Hallmark Music

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In the Philippines, singer Richard Tan sang a song about Hallmark Cards, entitled "No One Throws Away Memories". The song was featured in a commercial of the product in the 1970s.[30]

In the mid-1980s, the company started its music division, issuing compilation albums by a number of popular artists.[citation needed] In 2004, Hallmark entered into a licensing agreement with Somerset Entertainment to produce Hallmark Music CDs.[31]

Former subsidiaries

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[edit]

Neil Armstrong sued Hallmark Cards in 1994 after they used his name and a recording of his quote, "That's one small step for a man, one giant leap for mankind" in a Christmas ornament without permission. The lawsuit was settled out of court for an undisclosed amount of money which Armstrong donated to Purdue University. The case caused Armstrong and NASA to be more careful about the use of astronaut names, photographs and recordings, and to whom he had granted permission. For non-profit and government public-service announcements, he would usually give permission.[33]

On September 6, 2007, Paris Hilton filed an injunction lawsuit against Hallmark Cards Inc., titled Hilton v. Hallmark Cards, in U.S. District Court over the unlawful use of her picture and catchphrase "That's hot" on a greeting card. The card is titled "Paris's First Day as a Waitress" with a photograph of Hilton's face on a cartoon of a waitress serving a plate of food, with a Hilton's dialogue bubble, "Don't touch that, it's hot." (which had a registered trademark on February 13, 2007). Hilton's attorney Brent Blakely said that the infringement damages would be based on profits from the $2.49 greeting cards.[34] A Hallmark spokesperson said that the card was intended as parody, protected under fair use law.[35][36] The Court of Appeals for the Ninth Circuit reviewed the case and "denied Hallmark's motion to dismiss". Hilton and Hallmark Cards Inc. later settled out of court.[37]

Foreign branches

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  • Hallmark Australia[38]
  • Hallmark Belgium[39]
  • Hallmark Canada[40]
  • Hallmark Germany[41]
  • Hallmark Netherlands[42]
  • Hallmark UK & Ireland[43]
  • Nihon Hallmark (Japan)[44]

See also

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References

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  1. ^ a b "Hallmark Corporate Information | Hallmark Facts". corporate.hallmark.com. Archived from the original on May 11, 2008. Retrieved June 12, 2017.
  2. ^ "America's Largest Private Companies: No. 110 Hallmark Cards". Forbes. Retrieved November 24, 2020.
  3. ^ "About Hallmark". corporate.hallmark.com. Retrieved February 8, 2023.
  4. ^ "Lifetime Honors: National Medal of Arts". National Endowment for the Arts. Archived from the original on May 6, 2009.
  5. ^ Puschendorf, L. Robert (2008). "The Halls of Hallmark: The Nebraska Years" (PDF). Nebraska History. Nebraska State Historical Society: 6–10. Retrieved April 12, 2018.
  6. ^ Garber, Megan (December 22, 2012). "Wrappers' Delight: A Brief History of Wrapping Paper". The Atlantic. Retrieved January 10, 2018.
  7. ^ a b "Early Innovation 1910s–30s". Hallmark Corporate. Archived from the original on September 30, 2011. Retrieved June 8, 2011.
  8. ^ "Brand Legacy". Hallmark Corporate. Archived from the original on October 19, 2011.
  9. ^ "Hallmark Hall of Fame". Hallmark Corporate. Archived from the original on September 13, 2011.
  10. ^ "Joyce C. Hall". Encyclopædia Britannica. April 27, 2017. Retrieved June 12, 2017. the 'Hallmark' brand name, introduced in 1923, did not become part of the company's name until 1954
  11. ^ Andersen, Erin (21 December 1998). "Lincoln Journal Star at Newspapers.com". Newspapers.com. Retrieved 15 September 2018.
  12. ^ Andersen, Erin (21 December 1998). "Lincoln Journal Star at Newspapers.com". Newspapers.com. No. 17. Retrieved 15 September 2018.
  13. ^ Peterson, John (2007). Hallmark keepsake ornaments: inside stories from the artists who created them. Hallmark Books. p. 132. ISBN 9781595301635.
  14. ^ Lignitz, Amy (15 December 1994). "Decorating the Christmas Tree is Big Business". The Los Angeles Times. p. 10.
  15. ^ "Valentine's Co. Ltd. (Valentine & Sons)". Metropostcard.com. Metro Postcard Club. Archived from the original on November 12, 2017. Retrieved January 24, 2018.
  16. ^ "Hallmark Greeting 75th Birthday with Big Plans for Future". The Atlanta Journal. 1985-01-06. p. 2K. Retrieved 2024-10-16 – via Newspapers.com.Open access icon
  17. ^ "Hallmark Cards agrees to buy British competitor". Southeast Missourian. Associated Press. July 10, 1998.
  18. ^ "Hallmark buys firm". Victoria Advocate. September 11, 1998.
  19. ^ "The Paper Store". Retail Merchandiser. June 2, 2014. Retrieved June 3, 2019.
  20. ^ "Hallmark's new president and CEO not member of Hall family". KCTV Kansas City. Associated Press. Retrieved 2019-06-29.
  21. ^ "Hallmark names new CEO from outside the Hall family". Bizjournals.com. Retrieved 2019-06-29.
  22. ^ "Microsoft and Hallmark Connections Team Up to Offer Microsoft Greetings Workshop" (Press release). Microsoft. September 11, 1996. Retrieved October 1, 2010.
  23. ^ "Official site". Hallmark Visitors Center. Retrieved November 15, 2015.
  24. ^ "626 Marketing I". Alvirne High School. Archived from the original on June 28, 2013.
  25. ^ "Bernama TV looking for buyer". The Edge Malaysia. August 19, 2009. Retrieved April 5, 2024.
  26. ^ Carol Krol (October 16, 2006). "Marketers find opportunities for better targeting ROI". btobonline.com. Archived from the original on July 8, 2011. Retrieved October 1, 2010.
  27. ^ Shattuck, Kathryn (February 18, 2006). "For a Dear Museum: Love, Hallmark". The New York Times. Retrieved October 10, 2010.
  28. ^ "Maxine; The Birth of the Ageist Birthday Card". November 2021. Retrieved November 1, 2021.
  29. ^ "Maxine's Christmas Carol". IMDb. Retrieved January 1, 2018.
  30. ^ Yalong, Bobby T. (November 21, 2014). "Jose Mari Chan juggles between his music and business enterprise". Asian Journal. Retrieved June 12, 2017.
  31. ^ Ferguson, Tom; Koranteng, Julianna (January 15, 2005). "The Gift of Music". Billboard Magazine.
  32. ^ "Facts about Hallmark's Major Subsidiaries". Hallmark Corporate. Archived from the original on October 13, 2007.
  33. ^ Hansen, James R. (2005). First Man: The Life of Neil A. Armstrong. Simon & Schuster. p. 628. ISBN 0-7432-5751-0.
  34. ^ "Paris Hilton Sues Over Hallmark Card". The Smoking Gun. September 7, 2007. Retrieved December 12, 2008.
  35. ^ "Hallmark settles with Paris Hilton". The Boston Globe. Associated Press. September 29, 2010. Retrieved November 17, 2021.
  36. ^ "Court sides with Paris Hilton in Hallmark fight". Today. The Associated Press. August 31, 2009. Retrieved November 17, 2021.
  37. ^ Carter, T.; Juliet Lushbough Dee; Harvey L. Zuckman (2014) [1983]. Mass Communication Law in a Nutshell (7th ed.). St. Paul, Minnesota: West Publishing Co. ISBN 978-0-314-28063-3. Retrieved February 9, 2017.
  38. ^ "Hallmark Australia | Premium Birthday Cards, Greeting Cards & Gifts". Hallmark.com.au. Retrieved 26 June 2022.
  39. ^ "Les plus belles cartes et cadeaux pour chaque moment envoyer une carte". Fr.hallmark.be. Retrieved 26 June 2022.
  40. ^ "Greeting Cards, Christmas Ornaments, and Gifts". Hallmark.ca. Retrieved 26 June 2022.
  41. ^ "Online Grußkarten, Glückwunschkarten und Kostenlose E-cards". Hallmark.de. Retrieved 26 June 2022.
  42. ^ "Kaarten bloemen & cadeaus". Hallmark.nl. Retrieved 26 June 2022.
  43. ^ "Hallmark | Perfect Cards Made Easy". Hallmark.co.uk. Retrieved 26 June 2022.
  44. ^ "Hallmark Gold Crown Store". Hallmark.jp. Retrieved 26 June 2022.
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