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FedEx Ground

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(Redirected from FedEx SmartPost)
Not to be confused with FedExField.

FedEx Ground
FormerlyRoadway Package System (RPS; 1985–2000)
Company typeSubsidiary
IndustryTransportation
Founded1985; 39 years ago (1985)
FounderRoadway Services Inc.
Headquarters
Moon Township, Pennsylvania
,
United States
Area served
  • United States
  • Canada
Key people
John A. Smith (president and CEO)
ServicesPackage delivery
Parent
SubsidiariesFedEx Ground Economy
WebsiteOfficial website Edit this at Wikidata

FedEx Ground, a subsidiary of the FedEx Corporation, is an American ground package delivery company headquartered in Moon Township, Pennsylvania, a suburb of Pittsburgh. The company began as Roadway Package System (RPS), founded in 1985 by transportation company Roadway Services Inc., later renamed Caliber System. FedEx bought Caliber in 1998 to complement its existing FedEx Express business and rebranded Caliber's RPS package delivery service FedEx Ground in 2000.

FedEx Ground provides US and Canada domestic services as well as international services between the two, branded FedEx International Ground. Its services are cheaper than the time-definite services offered by FedEx Express and its drivers are primarily owner/operators, independent contractors who control individual delivery routes and territories. In addition to its core commercial package services, the company's services include FedEx Home Delivery, a US residential delivery service, and FedEx Ground Economy (formerly FedEx SmartPost), a low-cost parcel consolidation service.

FedEx Ground facility in La Crosse, Wisconsin

History

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The RPS logo used until it was rebranded FedEx Ground

When RPS was founded on March 11, 1985, it intended to out-compete UPS Ground by focusing on efficiency and structuring itself for lower costs.[1] One result of this drive for efficiency was RPS' use of barcodes on packages allowing it to track and sort shipments much more effectively. After an intensive effort to shift its operations to use the new technology, RPS became the first company able to track a package through the delivery cycle.[2]

Its parent company, RSI, already owned a number of transportation companies including national less than truckload (LTL) carrier Roadway Express. This backing allowed RPS to grow quickly and by 1988 it was operating 130 terminals covering 70% of the US.[3] After RSI spun off Roadway Express in 1995 and changed its name to Caliber System, RPS was its largest subsidiary.[4]

In 1997, Fred Smith, founder of FedEx, contacted Dan Sullivan, co-founder of RPS and now president of Caliber System, about merging the two companies. FedEx, which at the time only offered air services, was under pressure from UPS which offered both air and ground services. By acquiring RPS, FedEx would get a fully fledged ground network to complement its existing air services. The acquisition of Caliber System was finalized in January 1998.[2]

In preparation for this major acquisition, FedEx had reorganized as a holding company, FDX Corporation, in October 1997.[5] When its acquisition of Caliber was finalized, FDX was the parent of both FedEx and Caliber's subsidiaries. It then embarked on significant reorganization to merge its existing business with the new subsidiaries. As part of this effort, it made broad changes to branding for the new acquisitions in 2000. FDX Corporation changed its name to FedEx Corporation, Federal Express was renamed FedEx Express, RPS became FedEx Ground, Caliber's same-day-critical trucking subsidiary, Roberts Express, became FedEx Custom Critical,[6] and its LTL freight carrier, Viking Freight was re-branded FedEx Freight in 2001.[7]

FedEx Ground launched a US residential delivery service, FedEx Home Delivery Service, in 2000. It was later renamed FedEx Home Delivery.[8] In 2004, FedEx acquired New Berlin, Wisconsin-based parcel consolidator Parcel Direct from magazine and catalog printer Quad Graphics for $120 million. Following the acquisition, Parcel Direct was renamed FedEx SmartPost and became a subsidiary of FedEx Ground.[9]

On January 14, 2013, FedEx named Henry Maier CEO and President of FedEx Ground, to take effect after David Rebholz retired on May 31, 2013.[10]

Until 2018, most FedEx Ground US operations were five days per week but this was expanded to six in September 2018 due to the rise in demand driven by e-commerce.[11] Its US services were expanded again during the 2019 holiday peak season to seven days per week, a change which became permanent for the majority of the US population year-round in January 2020.[12]

Services

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FedEx Ground

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A FedEx Ground truck at a FedEx Office location

FedEx Ground is the division's core package delivery service which delivers daily to all 50 US states with delivery timeframes of 1-5 days for the Contiguous United States and 3-7 days for Alaska and Hawaii. Its FedEx International Ground service ships packages between the United States and Canada and within Canada.[13]

Given its focus on deliveries to commercial locations, FedEx ground had operated on a five-day a week schedule (Monday-Friday). However, in 2018, it changed its year-round operating schedule to six-days a week (Monday-Saturday) for most US locations[11] and subsequently to seven-days a week in January 2020.[12]

FedEx Home Delivery

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FedEx Home Delivery is a residential delivery service available in the US. It was launched as FedEx Home Delivery Service in 2000 delivering five days a week, Tuesday through Saturday.[8][14] In 2020, the service expanded to seven days a week to most of the US. The maximum per package weight was also increased from 70 pounds to 150 pounds at the same time bringing it inline with the FedEx Ground limit.[15]

FedEx Ground Economy

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A FedEx SmartPost facility in Maple Grove, Minnesota

FedEx Ground Economy is a subsidiary of FedEx Ground which provides a parcel consolidation service most commonly used for residential deliveries of small, lightweight parcels. It is cheaper than ground package delivery but speeds are generally one to two days slower. Parcels are trackable but delivery dates are not guaranteed.[16] The service is available only to shippers who meet certain requirements and have a SmartPost contract in place with FedEx.[17]

Ground Economy was originally Parcel Direct, founded in 1998 by Quad Graphics to provide delivery services for its catalog publishing customers.[18] Since its founding, Parcel Direct had expanded both its network of hub facilities and its parcel services buying Commerce, California-based parcel delivery company PaqFast, Inc. in early 2004.[19] When FedEx acquired it in 2004, Parcel Direct had 12 distribution hubs across the US and 450 employees.[9]

Parcel Direct's parcel consolidation model relied on "zone skipping", a logistics approach where packages are transported most of the way to their destination through the carrier's network and handed over to the USPS for delivery. This reduces costs by allowing bulk transportation of parcels between hubs and not requiring it to maintain its own final mile delivery network.[9]

Under FedEx, Parcel Direct was rebranded FedEx SmartPost and continued to grow its hub network, reaching 26 nationwide by 2021.[20] Pickups from smaller shippers are performed by FedEx Ground which transfers them into the SmartPost network at the nearest hub. Dedicated FedEx SmartPost trailers pick up from larger shippers and transport shipments directly into the network.

Initially, all final mile deliveries were handled by the USPS. However, starting in 2019, FedEx began shifting SmartPost deliveries to its own Ground and Home Delivery networks[21] and in 2020 said it had completed the shift and was delivering nearly all SmartPost packages itself.[22] FedEx rebranded the service FedEx Ground Economy in 2021.[17]

Branding

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Former logo; the green Ex was later changed to orange

In the early 2000s, most FedEx operating units used variants of the FedEx logo with a purple Fed followed by Ex in various colors. Only the FedEx Express unit used the original color combination of a purple Fed and orange Ex. The FedEx Ground logo used a green Ex under this branding. In August 2016, FedEx announced that it would be standardizing all its operating units to use the purple Fed and orange Ex previously used by FedEx Express. While the rebranding began in 2016, FedEx said it expected it to take until 2021 for all other color variants to be phased out across all operating units.[23]

References

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  1. ^ "The Small Parcel Oligopoly". Seeking Alpha. Ohio Capital Ideas. September 20, 2010. Archived from the original on August 19, 2021. Retrieved April 5, 2022.
  2. ^ a b Lott, Ethan (August 17, 2000). "Delivering the goods". Pittsburgh Business Times. Retrieved April 6, 2022.
  3. ^ Mall, Scott (May 18, 2021). "FreightWaves Haul of Fame: Roadway Express was an LTL leader for decades". FreightWaves. Archived from the original on August 19, 2021. Retrieved April 6, 2022.
  4. ^ "Roadway adopts new name". Pittsburgh Post-Gazette. November 28, 1995. p. 43. Archived from the original on October 29, 2021. Retrieved August 26, 2021 – via Newspapers.com.
  5. ^ "File No. 2803030". Delaware Department of State, Division of Corporations. Archived from the original on July 21, 2011.
  6. ^ "FedEx history". FedEx. Archived from the original on August 19, 2021. Retrieved April 6, 2022.
  7. ^ Parry, Tim (February 7, 2020). "American Freightways and Viking Freight become FedEx Freight". Fleet Owner. Retrieved May 20, 2021.
  8. ^ a b Jindel, Satish (January 3, 2018). "Pressure increases on couriers for seven-day B2C service". JOC. Retrieved April 6, 2022.
  9. ^ a b c Miller, Abby (September 14, 2004). "FedEx Corp. Finishes $120 Million Acquisition of Parcel Direct". DMN. Retrieved April 6, 2022.
  10. ^ "FedEx Corp. Announces Henry J. Maier to Succeed David F. Rebholz as President and CEO for FedEx Ground" (Press release). FedEx.
  11. ^ a b Berman, Jeff (September 12, 2018). "FedEx Ground increases delivery schedule to six days a week". Logistics Management. Retrieved April 6, 2022.
  12. ^ a b "FedEx Ground Announces Seven-Day Residential Delivery Year-round". About FedEx (Press release). Archived from the original on January 5, 2020. Retrieved May 30, 2019.
  13. ^ "FedEx Ground". FedEx. Retrieved May 20, 2021.
  14. ^ "FedEx Home Delivery". FedEx. Retrieved May 20, 2021.
  15. ^ "FedEx: new investment gives FedEx Ground "significant weekend competitive advantage"". Post & Parcel. September 7, 2020. Retrieved April 6, 2022.
  16. ^ "Carrier Consolidation Services: An Inside Guide to UPS Basic & FedEx SmartPost". Parcel Industry.
  17. ^ a b "Is FedEx Ground Economy the same as FedEx SmartPost? (FAQ) – Detailed Image". Detailed Image. Retrieved May 20, 2021.
  18. ^ Cassidy, William B. (August 10, 2004). "FedEx Buys Parcel Direct". JOC. Retrieved April 6, 2022.
  19. ^ "Quad to sell Parcel Direct to FedEx for $120M". Milwaukee Business Journal. August 9, 2004. Retrieved April 6, 2022.
  20. ^ "FedEx Distribution – FedEx Distribution Center – FedEx Transportation". FedEx.
  21. ^ Garland, Max (August 9, 2020). "Changes are coming to the US Postal Service. What could that mean for FedEx?". Memphis Commercial Appeal. Retrieved April 6, 2022.
  22. ^ Meldner, Richard (May 31, 2019). "FedEx Ditches Post Office And Expands To Seven-Day Residential Delivery". eSeller 365.
  23. ^ Birkner, Christine (August 24, 2016). "FedEx Is Making All of Its Logos Purple and Orange, Its Most Recognized Color Scheme". AdWeek. Retrieved April 6, 2022.
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